Customer and Trading Manager - Nightshift

Sainsbury's Supermarkets Ltd; Bristol; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading company in the retail sector seeks a Customer and Trading Manager for their Portishead Store, Bristol, to oversee night operations and lead a dedicated team. This is an excellent opportunity for those looking to develop their management career while ensuring an exceptional shopping experience for customers. The role involves managing stock, leading a night shift team, and driving operational excellence while benefitting from a competitive salary and numerous perks.

Benefits

Nightshift premium - up to £4,500 annually

4 night week – full-time hours across 4 nights

10% discount after four weeks, increasing to 15% on weekends

Free food and hot drinks for colleagues

Generous holiday entitlement

Matching pension contributions

Share scheme for employees

Wellbeing support services

Access to colleague networks

Cycle to Work scheme available

Qualifications

• Ability to guide and motivate a team.
• Strong organizational and planning skills.
• Experience or ability to work in a fast-paced retail environment.

Responsibilities

• Lead the overnight team and manage instore operations.
• Ensure stock levels are maintained and prepared for morning shifts.
• Manage performance and conduct thorough handovers to the next manager.

Skills

Leadership

Team Management

Planning

Operational Management

Communication

Job description

Customer and Trading Manager - Nightshift

Salary: From £30,450
Location: Portishead Store, Bristol, BS20 7GA
Contract type: Permanent
Business area: Retail
Closing date: 01 August 2025
Requisition ID: 400003335

Night shift is where the magic happens. Deliveries come in, shelves are restocked and everything has to be ready for the working day. It’s a great place to start, or develop, your retail management career, because it’ll help you develop all the skills you need.

You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.

What you’ll be doing

Our purpose is that driven by our passion for food, together we serve and help every customer.

Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.

We recognise that working at night isn’t for everyone and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.

Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.

We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.

Who you are

This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.

Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be responsible for making everything as good as it can be. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.

How you can develop

When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop.

There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s family so you’ll never, ever be short of options.

What we’ll give you

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

• Nightshift premium - up to £4,500 annually for working nights, where eligible
• 4 night week - our full-time nightshift managers work their hours across 4 nights.
• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4-7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Click ‘apply’ to start your Sainsbury’s journey