Customer and Trading Manager - Nightshift

Sainsbury's; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

Sainsbury's is seeking a Customer and Trading Manager for the nightshift in Bristol. This role involves leading the overnight team, ensuring smooth store operations, and developing management skills in a dynamic retail environment. The position offers competitive pay, including a nightshift premium, and opportunities for personal growth and team development.

Benefits

Nightshift premium

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Wellbeing support

Cycle to Work scheme

Special offers on gym memberships

Qualifications

• Experience in retail management is preferred.
• Ability to motivate and inspire a team.
• Strong organizational skills.

Responsibilities

• Lead the overnight team and manage store operations.
• Ensure efficient restocking and deliveries.
• Plan shift patterns and activities.

Skills

Leadership

Team Management

Operational Management

Job description

Customer and Trading Manager - Nightshift

Pay: Competitive

Location: Bristol, England

Employment type: Full-Time

Job Description

1. Req#: 302442
2. Night shift is where the magic happens. Deliveries come in, shelves are restocked, and everything has to be ready for the next day. It’s a great place to start or develop your retail management career, as it helps you develop essential skills.
3. You’ll lead the overnight team and be responsible for store operations during your shift. Great training will give you the confidence to lead, plan resources effectively, and ensure customer satisfaction.
4. What you’ll be doing
5. Our purpose is to serve and help every customer, driven by our passion for food.
6. Your team will restock shelves, handle warehouse deliveries, and assist with overnight online picking. You’ll ensure everything is in place for colleagues and customers in the morning. Your focus will be on operational management—running the shift smoothly, managing team performance, and demonstrating a decisive, organized, and inclusive approach.
7. An additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.
8. During your shift, you’ll be responsible for ensuring everything runs seamlessly. You’ll plan shift patterns and activities in collaboration with other managers and hand over responsibilities to the next manager at the end of your shift.
9. We provide the time and support needed to perform these tasks effectively. When our teams work well together, our customers notice.

Who you are

1. This role is a great way to start your management career in retail or to develop your existing skills. Your ability to guide, motivate, and inspire your team will be key to delivering excellent customer experiences.
2. Our structure ensures visible management presence across all hours, so customers and colleagues feel supported and able to communicate solutions.
3. We are an award-winning, diverse employer, committed to supporting everyone to be their authentic selves.

How you can develop

1. Joining us includes a clear induction, orientation, and a tailored training plan developed with your manager, who will support and coach your performance and development.
2. Opportunities to stretch and develop your skills are plentiful. Let us know when you’re ready for more responsibilities. Being part of the Sainsbury’s family means you’ll always have options for growth.

What we’ll give you

1. Salary depends on your experience, store size, complexity, and location. We offer a range of benefits for our managers, including:
2. Nightshift premium – up to £4,500 annually, where eligible
3. 4-night workweek for full-time nightshift managers
4. 10% discount after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% at Argos on pay days
5. Free food and hot drinks in-store
6. Generous holiday entitlement, maternity, and paternity leave
7. Pension scheme with 4-7.5% employer contributions
8. Sainsbury’s share scheme for investment at discounted rates
9. Wellbeing support including counseling, legal, and financial advice
10. Colleague networks for support and development
11. Cycle to Work scheme for bike and equipment rental
12. Special offers on gym memberships, holidays, retail vouchers, and more

Click ‘apply’ to start your Sainsbury’s journey.

About the company

Sainsbury's offers online shopping for groceries, clothing, homewares, electricals, and financial services. We’re committed to helping everyone eat better.

Notice

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We provide reasonable accommodations for applicants with disabilities. Contact [e-mail] or call 407-000-0000 for assistance.

All new hires must complete Form I-9 and provide proof of identity and eligibility to work in the U.S.

An Automated Employment Decision Tool (AEDT) will evaluate your skills and responses. For bias audit and data use details, visit www.talentify.io/bias-audit-report. NYC applicants can request alternative processes or accommodations at [e-mail] or 407-000-0000.