Customer and Events Support Administrator

Royal Agricultural University; Cirencester; On-site; GBP 22,000 - 27,000; Full time

Job summary

The Royal Agricultural University is seeking a friendly, proactive Customer and Events Support Administrator to join our Executive Transformation Team at the Alliston Centre. You will help create a welcoming experience for students, visitors and partners while coordinating bookings and supporting event delivery.

You will work closely with colleagues across the university, handle enquiries, manage a varied workload with strong organisational skills and attention to detail.

Qualifications

• Experience in administration, events or customer service would be an advantage.
• Friendly, proactive and highly organised with the ability to manage a varied workload.

Responsibilities

• Support the delivery of events and coordinate bookings.
• Welcome visitors and respond to enquiries to ensure a positive experience.
• Help ensure spaces operate to the highest standard and liaise with colleagues.
• Build strong relationships with customers and partners across the university.

Skills

Organisational skills

Attention to detail

Customer service

Administrative tasks

Events coordination

Job description

Customer and Events Support Administrator

Location: Alliston Centre, Royal Agricultural University

Salary: From GBP24,215 per annum

Permanent, full time, 35 hours per week

Help us create exceptional experiences at the heart of innovation and enterprise

The Royal Agricultural University is looking for a friendly, proactive and highly organised Customer and Events Support Administrator to join our Executive Transformation Team.

This is a fantastic opportunity to become part of a team supporting an exciting and evolving environment at the Alliston Centre, home to the Innovation Academy, Farm 491 and a growing community of entrepreneurs, businesses, students and partners. You will play a vital role in creating a welcoming experience for everyone who interacts with the University.

You will be at the centre of activity, supporting the delivery of events, coordinating bookings, welcoming visitors, responding to enquiries and helping ensure our spaces operate to the highest standard. From supporting academic events and business activities to assisting with Royal Agricultural University Sport, no two days will be the same.

Working closely with colleagues across the University, you will provide essential administrative support, build strong relationships with customers and partners, and help deliver projects and activities that showcase the University s innovative and collaborative approach.

We are looking for someone who enjoys working with people, takes pride in delivering excellent customer service and can confidently manage a varied workload. You will bring strong organisational skills, attention to detail and a positive, solutions-focused approach. Experience in administration, events, customer service or a commercial environment would be an advantage.

At the Royal Agricultural University, we are collaborative, open-minded, resourceful, responsible and inclusive. We are committed to creating an environment where people can thrive, ideas can grow and partnerships can flourish.

If you are passionate about delivering great experiences, supporting exciting opportunities and being part of a forward-thinking team, we would love to hear from you.

Closing date: 24 August 2026 with Interviews on: 3 September 2026

The RAU is an equal opportunities employer and we particularly welcome applications from black and minority ethnic candidates as they are underrepresented within the RAU at this level