Customer Advisors- NEW STORE

Pavers Shoes; Weymouth; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading footwear retailer in Weymouth is seeking part-time Customer Advisors. The role offers competitive pay starting at £11.70 per hour, opportunities for career progression, and a friendly working environment. Successful candidates will have a passion for customer service and the ability to work as part of a team. Training and support will be provided to ensure your success.

Benefits

Generous Staff Discount

Holiday Entitlement

Company Contribution Pension

Access to Pavers Foundation

Career pathways through Pavers Academy

Wellbeing and financial support through RetailTRUST

Qualifications

• Previous experience as a Sales Assistant or in a Customer Care environment.
• Good availability for weekend and weekday working.

Responsibilities

• Advise customers on shoe care and accessories.
• Achieve daily KPIs.
• Maintain store standards and product placements.

Skills

Passion for great customer service

Self-awareness

Team player

Job description

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Are you passionate about achieving sales targets and finding just the right products for customers?

Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?

Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?

We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You willhelp us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.

You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!

We havepart time Customer Advisor opportunitiesto join our NEW Pavers team in Weymouth which is opening in June!

We have a variety of contracts available from 8 hours up to 18 hours per week.

You’ll need good availability as the roles will include a mixture of weekend and weekday working.

Pay, Hours & Benefits for our Customer Advisor

£11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)

Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)

• Generous Staff Discount scheme, some of which can be shared with your family and friends!
• Holiday Entitlement which increases with service.
• Company Contribution Pension
• Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
• Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
• Access to wellbeing and financial support through RetailTRUST

Day to Day responsibilities as our Customer Advisor

• Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
• Be self-aware, being able to question, learn, and take responsibility for yourself
• Be a team player, maintaining a friendly, engaging, and positive attitude
• Support the maintenance of store standards, product placements and stockroom