Customer Advisors- NEW STORE

TN United Kingdom; Leeds; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a growing, family-oriented business as a Customer Advisor in Leeds! This role offers part-time opportunities in a fun and positive environment where you can thrive. You'll provide expert advice on shoe care and accessories, ensuring customers leave satisfied. Enjoy generous staff discounts, career development through the Pavers Academy, and a supportive atmosphere. If you are passionate about customer service and ready to make a difference, this is the perfect role for you!

Benefits

Generous Staff Discount

Holiday Entitlement

Company Contribution Pension

Access to Wellbeing Support

Career Development Opportunities

Qualifications

• Previous experience in sales or customer care is preferred.
• Must possess a positive attitude and willingness to learn.

Responsibilities

• Advise customers on shoe care and accessories.
• Achieve daily KPIs while maintaining store standards.
• Support a friendly and engaging team environment.

Skills

Customer Service

Sales Skills

Teamwork

Communication

Education

High School Diploma

Job description

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Are you passionate about achieving sales targets and finding just the right products for customers?

Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?

Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?

We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.

You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!

We have part-time Customer Advisor opportunities to join our NEW Pavers team at St Johns Centre in Leeds which is opening this August.

We have the following contracts available:

1. 16 hours over 4 days
2. 12 hours over 3 days
3. 10 hours over 2 days
4. 8 hours over 2 days

You’ll need good availability as the roles will include a mixture of weekend and weekday working.

Pay, Hours & Benefits for our Customer Advisor

£11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)

Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)

• Generous Staff Discount scheme, some of which can be shared with your family and friends!
• Holiday Entitlement which increases with service.
• Company Contribution Pension
• Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
• Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face-to face courses, apprenticeship, professional qualifications, and mentoring programmes
• Access to wellbeing and financial support through RetailTRUST

Day to Day responsibilities as our Customer Advisor

• Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
• Be self-aware, being able to question, learn, and take responsibility for yourself
• Be a team player, maintaining a friendly, engaging, and positive attitude
• Support the maintenance of store standards, product placements and stockroom