Customer Advisor (Stockroom Focus)/Contingency Driver – Argos

Sainsbury's Limited; Southend-on-Sea; On-site; GBP 10,000 - 15,000; Part time

Benefits offered by this job

Discount card – 10%/15% at group of UK

Free food and hot drinks

Generous holiday entitlement

Pension – employer contributions

Job summary

Argos Retail at Southend Airport Business Park in Southend-on-Sea is seeking a Customer Advisor for a part-time, fixed-term role (15 hours/week) at £13.23 per hour. The assignment runs until 2 January 2027, with a closing date of 17 October 2026.

You’ll help customers in-store and assist with online orders while building knowledge of products and promotions. Stock room duties, occasional shop-floor support, and driving a 3.5 tonne van for deliveries may be required.

Qualifications

• Must have Right to Work eligibility in the UK.
• Part-time role with shifts including weekdays and weekends.
• Over 18 with a full UK/EU driving licence for at least 12 months and <=6 points.
• Ability to work in a fast-paced retail environment and in a team.

Responsibilities

• Provide excellent customer service and help customers as they shop or collect orders.
• Keep stock room neat and assist on shop floor as needed.
• Build knowledge of products, services and promotions to advise customers.
• Occasionally drive a 3.5 tonne van for deliveries and learn new tech tools to do the job.
• Drive safely and ensure van is roadworthy and organized; assist customers with delays.
• Support across shifts including weekdays and weekends.

Skills

Customer service

Right to work UK

Team player

Flexible shifts

Adaptability

Driving (driving licence)

Job description

Rate: £13.23 per hour
Location: Southend Airport Business Park Argos, Southend On Sea, SS2 6FW
Hours: Part time, 15 hours per week
Contract type: Fixed-Term Assignment
Contract end date: 2 January 2027
Business area: Argos Retail
Closing date: 17 October 2026
Requisition ID: 400089662

Availability Window
If driving shifts may start from 5:30
Early shift: 07:00 - 13:00

Join us, for a starring role in the nation’s Christmas

As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.

• You must have Right to Work eligibility in the UK
• Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.

As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. Working in the stockroom you’ll make sure our products are right where they need to be, ready for our customers in store when they visit our stores to shop or collect their online orders.

You must be over 18 and have held a full UK/EU driving licence for at least 12 months with no more than 6 points on it
You will complete an online driving risk assessment as part of your interview and, if you’re successful, there’ll be a driving assessment when you join us
You must have Right to Work eligibility in the UK
Ability to work a variety of shifts across the week

What you’ll be doing:

• Ensure our customers have a great shopping experience by picking stock quickly and efficiently to ensure they come back to us again and again
• Making sure that the stock room is neat and tidy, putting away deliveries and helping out on the shop floor as required
• Build great knowledge about our products, services and promotions to help provide recommendations

You will also be a contingency driver:

• Driving a 3.5 tonne van to deliver a variety of products to our customers doorsteps, on-time and in great condition
• Completing checks to ensure the van is organised, clean and roadworthy, and that delivery cases are secure before getting out onto the road to drive safely in a variety of locations and conditions
• Serve our customers brilliantly, supporting with any questions and keeping them aware of any delays
• Confident in learning to use new technology to do your job brilliantly, comfortable driving a large vehicle in different locations from residential streets to country lanes

What makes a great Argos Colleague:

Friendly and welcoming with a genuine enthusiasm for helping customers

Comfortable in a fast-paced, physical and high energy environment, and thrives in being part of a team

Always ready to work flexibly and productively – you’ll be fully trained in a variety of skills, so you have opportunities to learn and develop as well as jump in and help around the store in other areas, such as serving customers, when needed

Embraces using new digital tools and technology to do your job brilliantly
Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards

We truly value our colleagues and provide market-leading benefits and training to reflect that:

Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday.

Free food and hot drinks – provided for Colleagues in all our stores

Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave

Pension – we’ll match between 4-7.5% of your pension contributions

Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more

Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here .

As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.