Customer Advisor - Retail Change

B&Q; Witney; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join B&Q as a Customer Advisor - Retail Change in Witney, where you’ll play a key role in enhancing customer experiences with home improvement projects. This part-time position involves customer interaction, stock management, and product display. A supportive environment, recognition of diversity, and a comprehensive benefits package await you.

Benefits

Generous holiday allowance

Employee Assistance Programme

Pension scheme

Shopping discounts

Flexible working hours

Qualifications

• Great communicator capable of making sound plans.
• Organized and analytical thinker.
• Flexible and team-oriented.

Responsibilities

• Acting as a guide and expert for customers.
• Managing stock and setting up displays.
• Changing layout and spotlighting new products.

Skills

Communication

Organizational Skills

Analytical Thinking

Teamwork

Job description

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Shifts available Monday - Friday, 6.00am - 10.00pm

UK Notional hourly rate £ 13.25 per hour (Inclusive of an £0.54 per hour, store specific location allowance)

B&Q Witney

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Retail Change Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor - Retail Change

Part time - 19 hours per week

Permanent Contract

Shifts available Monday - Friday, 6.00am - 10.00pm

UK Notional hourly rate £ 13.25 per hour (Inclusive of an £0.54 per hour, store specific location allowance)

B&Q Witney

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Retail Change Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. When we need to update our ranges in store, you will help make this happen by safely changing the layout and shining the spotlight on new, exciting products. In times where no change is happening, you’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Retail

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