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Customer Advisor / Receptionist

Supertemps Limited

Llandudno

On-site

GBP 1,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a friendly and professional Customer Advisor to enhance their community-focused environment. In this role, you will be the first point of contact for customers, providing exceptional service and support. Your responsibilities will include responding to inquiries, updating records, and performing administrative tasks. This position offers a full-time schedule with a competitive hourly rate, allowing you to make a meaningful impact in a supportive team. If you have a passion for customer service and are ready to contribute to a positive community atmosphere, this opportunity is perfect for you.

Qualifications

  • Experience in customer service and reception roles is essential.
  • Strong IT and administrative skills with attention to detail.

Responsibilities

  • Respond to customer enquiries and provide clear advice and support.
  • Perform general administrative tasks to maintain accurate information.

Skills

Customer Service Skills
Communication Skills
Telephone Manner
IT Skills
Administrative Skills

Job description

Are you a friendly and professional communicator with great customer service skills? We’re looking for a Customer Advisor to support a community-focused environment.

In the Customer Service / Receptionist role, you will:

  • Respond to customer enquiries and provide clear advice and support ensuring excellent customer service.
  • Contact customers to update system records and conduct welfare checks.
  • Perform general administrative tasks to maintain accurate and up-to-date information.
  • Provide reception duties including taking calls, messages, and signposting.

To be successful, you will need:

  • Excellent telephone manner and strong communication skills.
  • Customer service and reception experience.
  • Strong IT and administrative skills with attention to detail.
  • Ability to manage calls efficiently while maintaining a professional and friendly approach.

This is a temporary position for 1 month initially, working full-time hours (35 hours per week), 9am to 5pm Monday to Friday. You'll be on an hourly rate of £13.12 and office-based in Llandudno Junction.

If you're available immediately and ready to make a difference, apply today!

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