Customer Advisor - Argos (in Sainsbury's)

Sainsbury’s Group; March; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading retailer in England is seeking passionate colleagues to enhance the shopping experience across their Tu and Habitat brands. You will engage with customers, maintain attractive displays, and collaborate with a high-energy team to deliver excellent service. Ideal candidates are enthusiastic, detail-oriented, and adaptable. This role offers various benefits, including discounts, holiday entitlement, and development opportunities.

Benefits

Discount card (10%-15%)

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share schemes

Shopping discounts

Wellbeing support

Qualifications

• Must be above school-leaver age in the UK.
• Right to Work eligibility in the UK is required.
• Must be at least 18 if working shifts covering hours before 6am or after 11pm.

Responsibilities

• Set-up and position Tu and Habitat brands attractively.
• Move products and replenish items across the department.
• Assist customers with product recommendations.

Skills

Customer service

Enthusiasm for interiors and homeware

Attention to detail

Teamwork

Problem-solving

Flexibility

Job description

Overview

Set-up and position our Tu and Habitat brands, along with our entertainment, electrical and stationery ranges, to make them appealing for customers.

Moving products around as trends and seasons change as well as collecting stock from the warehouse using heavy roll cages (up to 15kg) to replenish items across the department.

Build great knowledge about our products, services and promotions to help provide recommendations.

Working flexibly across the store as required.

Always being on-hand to serve our customers brilliantly, supporting with any questions and advice on a wide range of products, and proactively offering help.

What makes a great Sainsbury's Colleague

• Friendly and welcoming with a genuine enthusiasm for helping customers and a passion for interiors, homeware, gaming and fashion
• A brilliant eye for detail, ensuring displays always look their best and the store is clutter free, always looking to create the best shopping experience for our customers
• Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
• Takes responsibility for owning tasks and uses initiative to solve problems
• Always prepared to work flexibly and productively to a high standard across the store - you'll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
• Comfortable in learning to use new digital tools and technology to do your job brilliantly

You must be above the school-leaver age in your country.

You must have Right to Work eligibility in the UK.

If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.

Qualifications

An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Benefits

• Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks - provided for Colleagues in all our stores
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
• Pension - we'll match between 4-7.5% of your pension contributions
• Sainsbury's share schemes - buy Sainsbury's shares at discounted prices
• Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support - including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues