Customer Advisor – Argos (in Sainsbury’s)

Retail; Lincoln; On-site; GBP 9,000 - 15,000; Part time

Benefits offered by this job

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Job summary

Argos is seeking a Customer Advisor to deliver outstanding service to customers visiting our stores and to assist with online order collection. You’ll work in a fast-paced, high-energy environment, using new digital tools to perform duties and learn new skills.

Roles are primarily part-time, with flexible weekday and weekend shifts. You must be 18+, have the right to work in the UK, and be ready to join a supportive team that values inclusion and ongoing training.

Qualifications

• You must be 18 years or over for late night shifts.
• Right to work in the UK.
• Most roles are part-time with flexible weekday/weekend shifts.

Responsibilities

• Provide the best customer experience in-store and for online order collection.
• Assist with stock handling and maintain a neat, tidy store environment.

Job description

What you’ll be doing:

• Receiving deliveries from our Distribution Warehouse and putting the stock away using an automated headset system.

  Making sure that the stock room is neat and tidy, and restocking products from deliveries working as part of a team.

What makes a great Argos Colleague:

• Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
• Always prepared to work flexibly and productively to a high standard across the store when needed - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
• Embraces using new digital tools and technology to do your job brilliantly

• Have great attention to detail, keeping the store clean and clutter free

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

• Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
• Free food and hot drinks - provided for Colleagues in all our stores
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
• Pension – we’ll match between 4-7.5% of your pension contributions
• Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

Please note that candidates for this vacancy must be 18 years or over due to the late night working pattern.

Working in our stores:

As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.

Eligibility:

• You must be above the school-leaver age in your country School leaving age - GOV.UK
• You must have Right to Work eligibility in the UK
• Most roles are part-time working across a variety of shifts,including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range ofenhanced discretionary leave for families, as well as support for carers. We provide our colleaguesresources to help themunderstand and support their role and theirteam effectively. Our internal colleague networks seektoensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.