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Customer Advisor (27 hours)

TN United Kingdom

Chesterfield

On-site

GBP 16,000 - 17,000

Part time

21 days ago

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Job summary

An independent and locally built business in the banking and finance sector is seeking a Customer Advisor. This role offers an exciting opportunity to provide exceptional customer service and support. You'll engage with customers face-to-face, promote products, and handle administrative tasks, all while working in a supportive environment. Enjoy a competitive salary, flexible working hours, and various benefits including a bonus scheme and additional holiday for birthdays. If you have excellent communication skills and a passion for customer service, this position is perfect for you.

Benefits

Bonus Scheme
Pension
Additional Holiday for Birthdays
Healthshield Cash Plan
Free Breakfast

Qualifications

  • Experience in a face to face/telephone customer service role.
  • IT literate with admin skills.

Responsibilities

  • Providing exceptional face to face customer service.
  • Actively upselling and promoting products and services.
  • Carrying out administrative tasks such as processing customer accounts.

Skills

Customer Service
Communication Skills
IT Literacy
Administrative Skills

Job description

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Customer Advisor (27 hours), Chesterfield

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Client:

i4 Jobs

Location:

Chesterfield, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

1233b1382699

Job Views:

6

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Description

We have a new opportunity for an individual with excellent customer service and communication skills to join our client based in Chesterfield. You will be working for an independent and locally built business in the banking/finance sector.

Key Responsibilities include:

  • Providing exceptional face to face customer service
  • Actively upselling and promoting of products and services
  • Carrying out administrative tasks such as processing customer accounts
  • Providing reception/switchboard cover when required

Person specification:

  • Experience in a face to face/telephone customer service role
  • IT literate with admin skills
  • Driving licence and access to own transport for occasional cover at other branches

Salary, working hours and benefits

  • The salary on offer is £16,500 – £17,000 pro rata
  • Working hours are Monday 9:00am – 5:00pm, Tuesday-Friday 10:00am – 3:00pm with the occasional Saturday morning paid at time and a half.
  • Benefits include (but not limited to) Bonus scheme, pension, additional holiday for birthdays, Healthshield cash plan, free breakfast and much more!
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