Customer Advisor

B&Q Limited; Tamworth; Vor Ort; GBP 15.000 - 21.000; Teilzeit

Benefits dieser Stelle

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Zusammenfassung

B&Q Tamworth is recruiting a Customer Advisor on a part-time contract (15 hours per week). You’ll guide customers, handle sales and stock tasks, and keep displays tidy. Training in paint-mixing and timber cutting is available, with focus on excellent service.

Shifts run Monday to Sunday 7:00–22:00, with a competitive hourly rate of £13.10. A diverse, inclusive workplace and training opportunities are offered as part of a permanent role.

Qualifikationen

• Friendly and outgoing; eager to help customers.
• Able to work in a team and on a rota including weekends/evenings/bank holidays.

Aufgaben

• Assist customers with home improvement queries and sales.
• Stock management and setting up displays.
• Help train in paint-mixing and timber cutting.
• Ensure store looks great and maintain customer service focus.

Kenntnisse

Friendly persona

Team player

Willing to learn

Customer service

Tools

POS/point-of-sale systems

Stock display

Jobbeschreibung

Overview

Customer Advisor

Part Time - 15 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £13.10 per hour

B&Q Tamworth

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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