Customer Advisor

i4 Jobs; Sutton-in-Ashfield; On-site; GBP 16,000 - 17,000; Full time

Job summary

An independent business in the banking/finance sector in Sutton-in-Ashfield is seeking a Customer Advisor. You will provide exceptional customer service, actively promote products and conduct administrative tasks. The ideal candidate has experience in customer service and is IT literate. The role offers a salary of £16,500 – £17,000 plus bonuses and overtime, with benefits including additional holiday for birthdays and a health cash plan.

Benefits

Bonus scheme

Pension

Additional holiday for birthdays

Healthshield cash plan

Free breakfast

Qualifications

• Experience in a face to face/telephone customer service role.
• IT literate with administrative skills.
• Driving licence and access to own transport for occasional cover at other branches (Desirable).

Responsibilities

• Providing exceptional face to face customer service.
• Actively upselling and promoting products and services.
• Carrying out administrative tasks such as processing customer accounts.
• Providing reception/switchboard cover when required.

Skills

Customer service

Communication skills

Job description

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Customer Advisor – Sutton-In-Ashfield – £16,500 – £17,000 + Overtime + Bonus

We have a new opportunity for an individual with excellent customer service and communication skills to join our client based in Sutton-in-Ashfield. You will be working for an independent and locally built business in the banking/finance sector.

Key Responsibilities include:

• Providing exceptional face to face customer service
• Actively upselling and promoting of products and services
• Carrying out administrative tasks such as processing customer accounts
• Providing reception/switchboard cover when required

Person specification:

• Experience in a face to face/telephone customer service role
• IT literate with admin skills
• Driving licence and access to own transport for occasional cover at other branches (Desirable)

Salary, working hours and benefits

• The salary on offer is £16,500 – £17,000pa + overtime + bonus
• Working hours are Monday – Friday, 9:00am – 5:00pm with the occasional Saturday morning paid at time and a half.
• Benefits include (but not limited to) Bonus scheme, pension, additional holiday for birthdays, Healthshield cash plan, free breakfast and much more!