Customer Advisor

B&Q Limited; Perth; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Pension scheme

ShareSave

6.6 weeks holiday

Payroll giving

Employee assistance programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Job summary

B&Q Perth is looking for a Customer Advisor to join our team. This part-time, 20 hours per week, permanent role involves helping customers, assisting with stock management, creating attractive displays and ensuring the store looks its best.

You will be trained in paint-mixing and timber cutting, while delivering excellent customer service. The role requires flexibility for weekends, evenings, and bank holidays, with a supportive team and a competitive benefits package.

Qualifications

• Friendly and outgoing, with a customer-focused mindset.
• Willing to learn and adapt to new technology.
• Able to work weekends, evenings and bank holidays on a rota.

Responsibilities

• Assist customers with product advice and sales.
• Manage stock and set up displays.
• Maintain store appearance and merchandising.
• Be trained in paint-mixing and timber cutting.

Job description

Overview

Customer Advisor

Part Time - 20 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 8.00pm

UK Notional hourly rate £13.10 per hour

B&Q Perth

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

As well as a competitive salary, our benefits package includes:

• an award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more!
• generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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