Customer Advisor

Pavers Shoes; Hatfield; On-site; GBP 60,000 - 80,000; Part time

Job summary

Pavers Shoes recherche un Customer Advisor à temps partiel pour rejoindre son équipe à Galleria Designer Outlet, Hatfield. Ce rôle vous permettra de fournir un excellent service à la clientèle tout en conseillant sur les produits et en aidant à atteindre des objectifs de vente. Avec une formation complète et une culture d'équipe chaleureuse, ce poste offre de réelles opportunités de croissance au sein d'une entreprise en pleine expansion.

Benefits

Réduction généreuse pour le personnel

Droits aux vacances augmentant avec l'ancienneté

Pension avec contribution de l'entreprise

Accès à un programme de soutien financier et bien-être

Qualifications

• Expérience antérieure en tant qu'assistant de vente ou dans un environnement de service client.
• Bonnes compétences en communication et attitude positive.
• Capacité à travailler en équipe pour atteindre des objectifs communs.

Responsibilities

• Conseiller les clients sur les soins des chaussures et les accessoires.
• Aider à maintenir les normes du magasin et les placements des produits.
• Atteindre les objectifs quotidiens de performance.

Skills

Service client

Vente

Travail d'équipe

Job description

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Are you passionate about achieving sales targets and finding just the right products for customers?

Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?

Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?

We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You willhelp us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.

You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!

We have a part time Customer Advisor opportunity to join our Pavers team inGalleria Designer Outlet, Hatfield on an 8hours per week contract.

You’ll need good availability as the role will include a mixture of weekend and weekday working.

Pay, Hours & Benefits for our Customer Advisor

£12.15 per hour 21+ (18-20 £10.86 per hour & 16-17 £9.42 per hour)

Once you complete the required retail induction PaSS stages your pay will increase to £12.35 per hour 21+ (18-20 £11.08 per hour & 16-17 £9.63 )

• Generous Staff Discount scheme, some of which can be shared with your family and friends!
• Holiday Entitlement which increases with service.
• Company Contribution Pension
• Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
• Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
• Access to wellbeing and financial support through RetailTRUST

Day to Day responsibilities as our Customer Advisor

• Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
• Be self-aware, being able to question, learn, and take responsibility for yourself
• Be a team player, maintaining a friendly, engaging, and positive attitude
• Support the maintenance of store standards, product placements and stockroom