Customer Advisor

B&Q Limited; Glastonbury; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading home improvement retailer in Glastonbury seeks a part-time Customer Advisor for weekend shifts. The role focuses on providing expert advice, managing stock, and delivering excellent customer service. Candidates should be friendly, eager to learn, and flexible with work hours. Benefits include a competitive salary, pension scheme, and various employee perks.

Benefits

Competitive salary

Award-winning pension scheme

ShareSave options

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

6.6 weeks holiday

Qualifications

• Eager to learn and passionate about home improvement.
• Friendly and outgoing personality.
• Willing to use new technology and adapt to different working methods.

Responsibilities

• Provide expert advice to customers on home improvement.
• Manage stock and set up displays.
• Deliver excellent customer service.
• Learn paint-mixing and cutting timber.

Skills

Customer service

Sales

Teamwork

Flexibility

Job description

Overview

Customer Advisor/ WEEKENDS

Part time - 12 hours per week

Permanent Contract

Shifts available Saturday & Sunday, 7.00am - 8.00pm

UK Notional hourly rate £12.71 per hour

B&Q Glastonbury

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Responsibilities

• Join our team as an expert advisor, an inspiration as well as a guide.
• Get to know every customer and their home improvement projects.
• Sales will be important, as will managing stock, setting up displays, and keeping the store looking great.
• You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need

• Happy to help, eager to learn and just a little bit obsessed with home improvement.
• Friendly and outgoing, with a passion for helping others.
• Willing to expand skills by using new technology and learning new ways of working.
• A team player who is flexible to work on a rota that includes weekends, evenings and bank holidays.

What’s in it for me?

• Being valued for who you are within a diverse and inclusive workplace.
• Access to networks that represent colleagues and allies and help keep diversity and inclusion at the heart of the business.
• A range of benefits including a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits and more.
• Generous breaks to help you stay refreshed and perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.