Customer Acquisition Agent – Warrington

Go Car Credit Limited; Warrington; On-site; GBP 25,000 - 30,000; Full time

Job summary

Go Car Credit Limited is seeking two Customer Acquisition Agents to join their team in Warrington. The role is crucial for the company's growth and involves processing applications while ensuring positive customer experiences. Candidates should possess strong communication skills and thrive in a fast-paced environment. The company offers a competitive salary, generous holidays, and various employee benefits.

Benefits

Competitive salary and performance-related bonus

25 starting holidays plus bank holidays

Day off for your birthday

Clear development path with training

Voluntary overtime

Employee Assistance Programme (EAP)

BenefitHub discount platform

Free parking and convenient location

Access to a range of amenities on site

Qualifications

• Experience in a target-driven role is desirable.
• Ideally, knowledge of the sub-prime market and regulatory environments.
• Strong written and verbal communication skills required.

Responsibilities

• Responsible for progressing approved applications to deal payout.
• Ensure a smooth and efficient process for customers.
• Deliver positive customer outcomes.

Skills

Strong verbal communication

Strong written communication

Experience in a fast-paced environment

Experience in an outbound calling environment

Experience in a target-driven role

Knowledge of regulatory environments

Knowledge of the sub-prime market

Job description

Home - Careers - Customer Acquisition Agent – Warrington

A bit about the role:

An opportunity has arisen for two new Customer Acquisition Agents to join the team in Warrington to support our growth in line with our ambitious plans for growth through Element 4C.

Our Customer Acquisition Agents play a key role in driving the growth and success of Go Car Credit. This position is responsible for progressing approved applications from the initial underwriting approval through to deal payout, ensuring a smooth and efficient process for customers, and delivering positive customer outcomes.

We encourage applications from people from all backgrounds to join our team at Go Car Credit. Just as our customers come from diverse backgrounds, so do we, and we treat our team and our customers as individuals – with respect and fairness.

Where and when:

Based at the Warrington office, the working hours will be 37.5 across five days of the week. Working hours are between 9am – 8pm Monday to Friday, 9am-6pm Saturday and 10am-4pm Sunday. Flexibility is expected to support business needs.

What you need:

Weare looking for someone with the following:

• Strong verbal and written communication skills
• Experience of a fast paced and changing environment
• Experience of an outbound calling environment
• Experience in a target driven role
• Ideally will have worked in a regulatory environment
• Ideally with knowledge and experience of the sub-prime market

What we offer in return:

• Competitive salary and performance-related bonus
• Starting holidays of 25 days plus bank holidays, increasing with service
• Day off for your birthday
• Reward and recognition platform
• Voluntary overtime
• Clear development path with training and development
• Free parking and convenient business park location
• Regular charity and engagement activities
• Employee Assistance Programme (EAP)
• BenefitHub discount platform
• Great amenities on the business park including shuttle bus, cash point, cafes/street food vendors, creche, subsidised gym, yoga classes, cycle facilities and shower

Next steps:

If this sounds like the role for you and you’d like to take advantage of working for a growing
company, send your CV and a covering note to [e-mail]