Customer Account Security Technical Lead

M Group Services Limited; Coventry; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company in telecom infrastructure seeks a Cyber Security Lead to oversee cybersecurity governance within customer accounts in Coventry. The role involves ensuring robust security frameworks, vulnerability management, and compliance with top standards, along with a focus on stakeholder collaboration. The position promises a dynamic working environment with substantial career advancement opportunities, backed by a range of attractive employee benefits including a company car scheme and a generous pension plan.

Benefits

Matched contributory pension scheme

Online GP service

Employee assistance programme

My Rewards portal with retail discounts

Life assurance

Cycle to work scheme

Enhanced parental leave

Discretionary bonus scheme

Company car and fuel card

Private health care

Qualifications

• Proven experience in customer-facing cybersecurity leadership roles.
• Strong knowledge of risk mitigation and PEN testing.
• Familiar with compliance frameworks like ISO 27001.

Responsibilities

• Primary point of contact for Cyber Security within customer accounts.
• Manage vulnerabilities and ensure compliance to security standards.
• Lead efforts in maintaining security frameworks across teams.

Skills

Cybersecurity leadership

Vulnerability management

Network security

Technical leadership

Stakeholder management

Exceptional communication

Education

CISSP

CISM

CEH

Tools

PUAM/UAM tools

CMDB systems

Job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.

We deliver full network cycle services for fixed, private and mobile operators.

This role will be within ourprivate networks. We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.

Want to come and be a part of it?

What will you be doing?

Based in Coventry, you’ll serve as the primary point of contact for Cyber Security within a customer account. This role encompasses governance, compliance, technical leadership, and oversight of cybersecurity practices. You will be responsible for ensuring vulnerabilities are effectively managed, risks are mitigated, and all security-related activities are conducted in line with the highest standards. Collaborating across teams, you will lead efforts to maintain robust security frameworks and ensure compliance for all services provided.

You’ll be working with our key suppliers, the customer and relevant MGroup technical SMEs to fulfil Customer Governance and Leadership, Vulnerability Management, Governance and Reporting, Device and System Management, Risk Ownership & Technical Leadership.

What you’ll bring

• You’ll join with proven experience in cybersecurity leadership, particularly in customer-facing roles.
• You’ll have strong knowledge of vulnerability management, PEN testing, and risk mitigation.
• You’ll bring expertise in network security, device management, and cybersecurity governance.
• You’ll be familiar with tools and practices for PUAM/UAM implementations.
• Exceptional communication and reporting skills.
• Excellent stakeholder management experience.
• Certifications such as CISSP, CISM, or CEH.
• Experience with CMDB systems and device lifecycle management.
• Ideally you will have knowledge of compliance frameworks such as ISO 27001 or NIST standards.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include.

• Matched contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers;

• Company car and fuel card with a range of EV and hybrid vehicles to choose from
• My Car Choice our salary sacrifice EV/ Hybrid car scheme
• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more
• Private health care and health care cash plan for you
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’reresponsibleand go further for our people, clients, communities and the planet
• We’reopenand seek new and better ways of exceeding expectations
• We’retogetherand as one team; the whole is greater than the sum of the parts
• We’reambitiousand embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note:Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3^rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

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