Customer Account Manager

Office Angels; Livingston; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Customer Accounts Assistant in Livingston. This role involves engaging with customers, supporting the sales process, and collaborating with teams to drive results. The ideal candidate will possess excellent communication and organisational skills and a passion for customer service. The position offers weekly pay and numerous benefits, including paid leave and career coaching.

Benefits

Weekly pay

28 days paid annual leave

Pension scheme with employer contributions

Discounts at top high street brands

Eye care vouchers

Access to confidential support

Career coaching

Opportunities to explore career paths

Qualifications

• Strong communication and relationship-building skills.
• Ability to work both independently and as part of a team.
• Excellent organisational skills.

Responsibilities

• Taking inbound calls from customers.
• Collaborating with sales to discover new opportunities.
• Creating quotes to support the sales process.
• Launching promotions and keeping customers informed.
• Building and managing effective email campaigns.
• Assisting with general admin tasks.

Skills

Communication skills

Proactive attitude

Organisational skills

Customer service

Job description

Customer Accounts Assistant - Temp to Perm

Location: Livingston
Step into a role where your voice, ideas, and energy make a real impact!

Are you a people-person with a passion for sales, service, and making things happen? Whether you're coming from a telesales background or you're a customer account pro looking for your next big move-this is your chance to join a buzzing team that's all about growth, innovation, and delivering top-tier customer experiences.

Our client is on the lookout for a Customer Accounts Assistant who's ready to bring fresh energy, sharp thinking, and a customer-first mindset to their fast-paced sales environment. If you love chatting with customers, spotting opportunities, and being part of something exciting, keep reading

What You'll Be Doing:

• Taking inbound calls from existing customers-building relationships and solving problems like a pro.


• Teaming up with the Sales crew to uncover new opportunities and boost customer value.


• Creating quotes and supporting the sales process with precision and flair.


• Helping launch monthly promos and new products-making sure customers are in the know.


• Building and managing email campaigns that actually get clicks.


• Working with marketing to bring fresh ideas to life.


• ️ Keeping things organised with general admin tasks (filing, matching, processing).

What You'll Bring:

• Top-notch communication skills-you know how to connect and keep conversations flowing.


• A proactive, can-do attitude with the confidence to work solo or in a team.


• Organisational skills that keep everything running smoothly.


• ️ A genuine love for customer service and making people feel valued.

Perks You'll Love:

• Weekly pay


• 28 days paid annual leave


• Pension scheme with employer contributions ️


• Discounts at top high street brands ️


• Eye care vouchers


• Access to confidential support for stress, grief, legal advice & more


• Career coaching and interview prep from Office Angels


• Opportunities to explore other career paths through our sister businesses

Ready to Make Your Mark?

If you're driven, customer-focused, and excited to grow in a role that values your voice-we want to hear from you! Apply now or drop Sophie a message at [e-mail].

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.