Customer Account Manager

Curtiss-Wright Corporation; Hurn; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading engineering firm in the UK is seeking a Customer Account Manager to join their Christchurch team. The successful candidate will provide strategic leadership in delivering both pre- and post-sales services to clients, focusing on customer retention and managing various CRM aspects. This position plays a critical role in addressing customer concerns and ensuring satisfaction.

Responsibilities

• Provide strategic leadership for pre- and post-sales services.
• Manage customer retention and CRM tasks.
• Participate in resolving customer concerns.

Job description

We're looking for a Customer Account Manager to join our Christchurch Team!

As a Customer Account Manager, you will provide strategic leadership and direction for the delivery of pre- and post-sales services and support to clients/customers. Manages all facets of customer retention (CRM) including participating in the resolution of customer concerns and defining and developing a customer contact st...