Customer Account Executive

Synertec Ltd; Wellington; Hybrid; GBP 31,000; Part time

Job summary

A leading technology services provider is hiring a Customer Account Executive in Wellington, Somerset. This part-time role offers an analytical customer service approach, focusing on relationship building and collaboration. Candidates should enjoy a dynamic environment and be ready for professional development through training. Competitive salary and benefits including a hybrid working policy and generous holidays apply.

Benefits

Hybrid Working Policy

25 days holiday rising to 30

Company Pension Scheme with 8% contribution

Health Cash Plan after probation

Employee Assistance Program

Qualifications

• Experience working with multiple CRM systems.
• Ability to learn various technological systems.
• Enjoy building long-term relationships with clients.

Responsibilities

• Interact directly with customers and manage accounts.
• Prioritize tasks effectively in a fast-paced environment.
• Work collaboratively with internal and external teams.

Skills

Analytical mindset

Customer focus

Collaboration

Adaptability

Job description

Overview

Are you looking for a customer service role with a difference? Are you able to apply an analytical mindset to your work? Do you have an interest in technology and experience of working with multiple CRM systems? If yes, then read on, and let us tell you why Synertec is adding real value into the Public and Commercial Sectors.

Location: Wellington, Somerset

Salary: £30,195.48

Core Benefits: Hybrid Working Policy, 25 days holiday rising to 30 (plus Bank Holidays), Company Pension Scheme (8% employer contribution), Health Cash Plan (after probation).

How Synertec will set you up for success as a Customer Account Executive

Begin your career with confidence through our Comprehensive Induction and Training Program. From day one, we invest in your professional development, providing the tools and knowledge to excel in your role. Join us and thrive in a workplace that values your individuality and prioritises your well-being.

About Synertec

Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UK’s leading provider of electronic and paper document distribution services, we serve the NHS, Local Government, and a wide range of Commercial organisations. Our innovative use of communication technology makes a real difference to patients, citizens, and businesses. This is a fantastic opportunity for you to join the Customer Services Team in a rapidly growing company.

Role: Customer Account Executive

You are customer focussed and collaborative, with a logical mindset and the ability to learn a variety of technological systems which will be essential to your daily work. You will be used to working in a fast-paced environment, adaptable, and truly enjoy building long-term relationships with your account base. You will work closely with other teams, both within the business and with external customers. This is not a call centre environment; you will be encouraged to interact and have regular customer meetings, whilst prioritising your tasks effectively. Join our dynamic team as a Customer Account Executive and become part of our pro-active customer management to deliver an excellent and on-brand customer experience.

The Essentials For You

• 25 days holiday, rising to 30, plus Bank Holidays
• Generous Company Pension Scheme, featuring an 8% employer contribution
• Benefits Portal and Employee Assistance Program, including discounts on shopping, travel, entertainment and professional guidance
• Health Cash Plan after probationary period (optical, dental and other medical benefits)
• Flexible Weekly Wellbeing Time

Our Commitments

Synertec is committed to engaging a diverse workforce and encourages applications from all social backgrounds, genders, and neurodiversitys. We are dedicated to supporting the mental health and wellbeing of our employees, having proudly signed Minds Mental Health at Work Commitment.

Application

Please note that sponsorship is not available for this role.

REF-223864

Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industries: Marketing Services

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