Customer Account Executive

Barfoots of Botley; Chichester; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading fresh produce company is seeking a Customer Account Executive to support their Non-Retail Commercial Team. The role involves customer-facing support, managing data, and fostering strong relationships. Ideal for someone starting their career in the fresh produce industry, requiring strong interpersonal skills and proficiency in MS Office. Benefits include a pension scheme and development opportunities.

Benefits

Company pension scheme

24/7 Online GP access

Life Assurance

Employee Assistance Program

Development opportunities

Qualifications

• Ideally educated to A Level or equivalent level.
• Previous FMCG or Food/Produce experience desirable.
• Ability to project/priority manage.

Responsibilities

• Supporting the Commercial Manager with daily customer activity.
• Maintaining and updating internal systems and customer portals.
• Assisting with product setup and coordination across teams.

Skills

Customer relationship management

Analytical capability

Strong interpersonal skills

MS Office Applications proficiency

Education

A Level or equivalent

Job description

Customer Account Executive

Monday - Friday 8am - 5pm

Office based

About Us

Growing is in our nature. Over 40 years ago, we started life as a small family farm with a handful of people and a modest range of crops. Today, we’re a global farming and food business working thousands of acres and employing thousands of people around the world to grow, process, pack and market a range of fresh produce.

Supplying our premium produce to some of the UK’s leading retailers and restaurants, we are very proud of what we do and how we do it. With our impressive green credentials, we truly are committed to sustainability, demonstrating continued investment in the latest technologies to help maintain our carbon neutral footprint.

The Role

This junior-level role offers a fantastic opportunity to begin a career in the fresh produce industry, supporting the wider Non-Retail Commercial Team at Barfoots. Working with some of the UK’s leading foodservice and wholesale customers, you’ll gain valuable insight into the commercial operations of a fast-paced, dynamic sector.

You’ll provide administrative and customer-facing support, maintain accurate data, and help manage internal processes across Planning, Supply Chain, and Finance. The role also involves monitoring sales and inventory data to help spot opportunities, resolve challenges, and contribute to strong, service-led customer relationships.

Key Responsibilities

• Supporting the Commercial Manager with daily customer activity
• Maintaining and updating internal systems and customer portals
• Assisting with product setup and coordination across teams
• Helping prepare reports and presentations
• Monitoring customer stock levels and supply issues
• Spotting commercial opportunities and flagging insights
• Liaising with Finance to help resolve invoice or payment queries

Required Knowledge, Skills & Experience

• Ideally educated to A Level or equivalent level
• Previous FMCG or Food/Produce experience desirable
• Strong understanding of customer relationship management
• Ability to project/priority manage
• Analytical capability
• Commercial Awareness
• Strong interpersonal skills / relationship building both internal and external
• Excellent communication and presentation skills
• Proficient in the use of MS Office Applications
• Full UK driving Licence

Why Work for Barfoots?

• Investors In People Silver Award status.
• Company pension scheme
• 24/7 Online GP access
• Life Assurance
• Employee Assistance Program
• Benefits Platform
• Development opportunities
• Discounted leisure membership
• Discounted vegetable box scheme
• Cycle to work scheme
• Free onsite parking
• Approved training centre for Highfield qualifications
• Committed to Sustainability