Customer Account Administrator

Rafferty Resourcing; Chichester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment consultancy in Chichester is seeking a full-time Customer Account Administrator. The ideal candidate will have at least 2 years of experience in administrative support, proficiency in Microsoft Office, and strong organizational skills. This role requires effective communication with clients and colleagues while managing diverse tasks in a dynamic environment. The company offers a friendly office atmosphere and opportunities for progression.

Benefits

23 days holiday rising up to 28 plus bank holidays

Perk box vouchers

On site canteen

Free car parking

Business casual dress code

Rising pension contributions

Opportunities for progression

Qualifications

• At least 2 years of relevant experience in an administrative or account support role.
• Strong verbal and written communication skills are essential.
• Excellent organizational skills and effective prioritization abilities.

Responsibilities

• Responding to internal emails and supporting Account Managers.
• Coordinating order information and ensuring accuracy across systems.
• Updating the CRM system with accurate, detailed information.

Skills

Proficiency in Microsoft Office

Strong time management skills

Effective communication skills

Attention to detail

Organizational skills

Job description

Customer Account AdministratorFull-Time, Office-BasedChichester | Monday to Friday, 9am -5pm | Permanent Role

Are you an experienced administrator with a flair for organisation and a passion for working in a collaborative environment? Were hiring a Customer Account Administrator to join a thriving operations team at a highly respected and sought-after employer in Chichester.

This is a fantastic opportunity for someone who enjoys variety in their day-to-day work, values teamwork, and is looking to develop their career within a supportive and dynamic office environment.

The role:

You'll play a vital role in keeping the business running smoothly, working closely with Account Managers and multiple departments. No two days are the same, and you'll get great exposure to different areas of the business,ideal for someone looking to build on their existing skills and grow their career.

• Responding to internal emails and supporting Account Managers and colleagues across departments
• Coordinating order information and ensuring accuracy across systems
• Handling product sample requests and providing relevant product details
• Processing purchase requests and managing associated administration
• Liaising with departments to track orders, allocations, and stock quantities
• Attending team meetings to share customer updates and insights
• Updating the CRM system with accurate, detailed information
• Responding promptly and professionally to customer emails

What are we looking for?

This company is looking for a like-minded individual who shares the exceptional values of their remarkable team.

To thrive in this position, you should have at least 2 years of relevant experience in an administrative or account support role. Proficiency in Microsoft Office and strong time management skills are also essential.

The perfect candidate will be a collaborative team player who values cooperation, support, and respect for diverse ideas and viewpoints.

Effective communication skills are a must for this role. Regular interaction with clients, colleagues, and stakeholders necessitates clear and proficient verbal and written communication.

Attention to detail is crucial for managing various tasks and projects accurately and punctually. This requires excellent organisational skills and effective prioritisation abilities.

A positive attitude and the capacity to work harmoniously within a team environment are vital as you'll have close collaboration with others to achieve shared objectives.

Additional Information:

• Hours of work Monday to Friday 9am to 5pm
• Salary depending on experience
• 23 days holiday rising up to 28 plus bank holidays
• Fun and friendly open plan office
• Perk box vouchers
• On site canteen
• Free car parking (you will need a car due to the location)
• Business casual dress code
• Rising pension contributions
• Opportunities for progression

Rafferty Resourcing:

Rafferty Resourcing is an award winning recruitment consultancy that specialises in Head Office recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie or Martyn.