Custody Ops Breaks Management & Governance - Vice President

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 80,000 - 120,000; Full time

Job summary

Join JPMorgan Chase & Co. as a Vice President in Custody Operations, a role centered on managing operational efficiency for a vast client base with significant assets. This position requires a blend of leadership, strategic insight, and effective communication to enhance service delivery and process improvements in a dynamic banking environment.

Qualifications

• Proven track record of risk reduction and effective performance in a risk-based environment.
• Experience in fast-paced environments, with capabilities in strategic and analytical thinking.
• Strong leadership skills and ability to manage teams efficiently with effective communication.

Responsibilities

• Ensure certification of all custody accounts for consistency in reporting.
• Investigate and resolve complex issues related to breaks.
• Drive process improvements and collaborate with various teams.

Skills

Risk Management

Analytical Thinking

Team Leadership

Communication Skills

Time Management

Tools

Microsoft Office

Job description

Social network you want to login/join with:

Custody Ops Breaks Management & Governance - Vice President, Bournemouth

Location: Bournemouth, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

8562370716a8

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Come join the team that is advancing our Custody Operations - Breaks Management and Oversight for one of the world’s most innovative banks, and “Build your career in Custody Operations that values creativity and excellence”.

As a Custody Asset Servicing Vice President within the Custody Operations team, you will be responsible for front to end processing of 1700+ clients, with $27.8 trillion Assets under Custody across 100 Global markets. This includes Onboarding, Settlements, Client Service, and Asset Servicing.

Job responsibilities

• Ensure all accounts across custody are known and certified periodically to ensure consistency in reporting.
• Investigate and resolve complex issues and enquiries related to Nostro and internal breaks with timely issue identification and escalation with proposed remediation.
• Complete regulatory oversight, reporting, and escalation of Operations functions to other jurisdictions / Legal entities.
• Identify, drive, and implement process improvements across Custody Operations in terms of break resolution. Collaborate with Operations, Product, Change Management, and Tech to identify tech solutions (Auto-match / build enhancement).
• Conduct spot checks to ensure effectiveness and consistency on existing controls and breaks management periodically. Review key themes / reasons creating breaks to ensure controls are regularly reviewed, implemented, and followed.
• Ensure clear, well-documented communication between internal teams, ensuring SOPs and SLAs are frequently reviewed and updated for consistency.
• Provide effective team communication through regular one-to-ones and team meetings, informing about changes impacting the team, including market changes, functional moves, and procedural/service changes.

Required qualifications, capabilities, and skills

• Successful performance in a risk-based environment with a proven track record of risk reduction.
• Results-based experience demonstrating strategic and analytical thinking.
• Experience in a changing environment with the ability to learn, document, and implement new processes efficiently.
• Demonstrated multi-tasking and effective time management skills with attention to detail in a fast-paced environment.
• Proven team management and leadership skills.
• Experience in communicating both orally and in writing with management, clients, and colleagues.
• Advanced Microsoft Office skills: Excel, Word, and PowerPoint.

Preferred qualifications, capabilities, and skills

• Financial Services background, ideally within a Custody or Investment Bank environment.
• Experience managing global teams within Custody Operations, with expertise in Asset Servicing, Trades, Settlements, etc.