Custody Detention Officer

Mitie Group plc.; Boston; On-site; GBP 29,000 - 34,000; Full time

Benefits offered by this job

Hotel provided

Full pay during training

Job summary

Mitie Group plc is recruiting for a custody support role within the Police Custody Suites in Birmingham. You will support detainees, perform observations, assist with forensic samples and work with the Police and other agencies to aid rehabilitation.

Training starts after selection, with a 3-week ITC, Monday to Friday, 8am–5pm. A full-time, shift-based pattern operates with long days, and a salary of £29,453.89 is offered along with full pay during training.

Qualifications

• Reasonable level of spoken and written English
• Basic numeracy skills
• Full valid driving licence
• Right to work in UK (British Passport or ILR for 3+ years)
• Police vetting checks required

Responsibilities

• Support detainees in custody suites and during custody
• Escort detainees and make observations per individual plan
• Complete forensic samples and coordinate with police and agencies
• Assist in rehabilitation efforts and liaise with partners
• Use computer systems to perform daily tasks

Skills

IT literacy

English proficiency

Driving licence

Tools

IT systems

Job description

Are you interested in working within the criminal justice system? in a core role supporting the police?

Do you have the empathy to work with vulnerable people?

We are looking for people who want to make a difference working alongside the Police in custody suites, caring for detainees - From supporting them during the time spent in custody, completing forensic samples, working with other agencies to support and help with detainees' rehabilitation.

Previous experience working within the police/security/armed forces would be beneficial. but we will train you in full on an Initial Training Course even without previous experience.

You will be expected to use a computer and various programs competently during your working day.

The role requires the flexibility to work not only in your base Custody suite but across an assigned region in the Police Custody Suites and Force area

Training

Once you have passed our selection and vetting process, you will begin your Police Services career by completing a 3-week initial training course (ITC) Monday to Friday 8am - 5pm, The custody suites can be an energetic place to work, with no two shifts the same. Whilst detained, we provide individuals with all their physical, mental healthcare and wellbeing needs. As well has escorting detainees, making recorded observations as per their individual plan, you will work with colleagues and the Police to deal with any detainee that is a risk of harming themselves.

Previous Police/Security/forces experience would be beneficial

• You will just need a reasonable level of spoken and written English and basic numeracy


• Competent in IT and using a computer.


• Full valid driving licence.


• Must have RTW in UK, Lived in UK British Passport or ILR for 3 years + no gaps out of country more than 3 months


• All candidates are subject to police vetting checks - clean driving/criminal record is essential

the course will commence 4th January 2027 and attendance will be required for 3 weeks in Birmingham and a hotel will be provided on FULL PAY. You will then have continued development.

What you can earn:

• Salary of £29,453.89


• Full time - this entails fixed shift working in a team rota pattern of 4 shifts on and 4 days off: 06:45 to 19:00 for 2-day shifts followed by 2-night shifts of 18:45 to 07:00.


• Rolling rota available 2 years in advance.


• These patterns are contractually agreed with the customer: whereas there may be opportunities for a part-time or mutually agreed "Bank" contract, we require all employees to work full shifts, and part-time employees still need to carry out some Night shifts


• You refer a colleague who successfully join us? That is £150 each time!

What are the minimum requirements?