Custodial Service and Commissioning Engineers

Protec Fire Detection; Great Preston; On-site; GBP 26,000 - 37,000; Full time

Job summary

An established industry player is seeking Custodial Service and Commissioning Engineers to ensure the safety and compliance of fire detection systems. This role involves regular servicing, maintenance, and commissioning of systems across various custodial clients. Candidates must possess a full electrical qualification and demonstrate strong customer service skills. The position requires travel and flexibility, offering a chance to work in a dynamic environment while contributing to the safety of critical systems. Join a dedicated team and make a significant impact in the field of fire safety.

Qualifications

• Full electrical-based qualification is essential.
• Experience in servicing fire detection systems is preferred.

Responsibilities

• Carry out servicing and maintenance of fire detection systems.
• Support custodial customers and travel as required.
• Maintain high standards of documentation and customer relations.

Skills

Electrical Circuits Knowledge

Customer Relationship Management

Health and Safety Compliance

Documentation Skills

Education

City & Guilds Electrical Qualification

ONC

HNC

Job description

Custodial Service and Commissioning Engineers

To carry out regular servicing, reactive maintenance, and commissioning of our Custodial clients’ Fire detection, Cell Call, General Alarm, and other associated HMP establishment systems. Alongside completing and submitting all relevant documentation. Ensuring up-to-date knowledge of, and compliance with, all relevant British Standards and MOJ standards is essential.

• Job Location: All Regions - priority: Preston, Leeds, York, and Humberside

Contract Type: Full time

Salary: £26,400 - £37,000 (dependent on experience and location)

Hours: 40 hours per week

Typical Responsibilities

• To work with and under instruction from Custodial Services Team Members, complying with work instructions, company policies, and Health and Safety procedures.
• To provide support to our nationwide network of custodial customers. Due to the geographical locations, a willingness to travel long distances as and when required, to maintain the level of service we are expected to provide is essential. This position will require the flexibility of working away for short periods; however, this would be part of an agreement on a job-by-job basis.
• To maintain a working knowledge of simple circuits and measuring devices and an understanding and respect of electrical circuits, as well as undertaking training courses where necessary.
• To act as a Company Ambassador. You must be smart in appearance, pleasant in attitude, and capable of communicating diplomatically to strengthen customer relationships.
• Regular routine servicing and reactive maintenance of our clients’ Fire Alarm and custodial associated systems.
• With relevant training, commission our clients’ Fire Alarm and associated custodial systems.
• Maintain an accurate and high standard of Customer, Company, and Personal paperwork.
• Undertake ‘On-Call’ duties as part of your Team.
• Any other duties commensurate with the role.

Person Specification

Candidates shall be able to demonstrate the necessary qualifications, experience, skills, and traits to meet the requirements set below. Requirements for the role shall be evidenced on the application form and in the interview process. Please use the following as guidance when completing the further information section of your application form.

A full Electrical-based qualification such as City & Guilds, ONC, HNC etc. is essential.