Custodial Manager

Serco Group Plc; Marchington; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading service provider in the UK is looking for a qualified Prison Custody Officer. The successful candidate will play a crucial role in supporting prisoners and managing teams within a prison environment. Responsibilities include supervising prisoner activities and ensuring safety compliance. This role offers extensive opportunities for personal and professional growth in a supportive team environment.

Benefits

Unrivalled learning opportunities

Supportive culture

Qualifications

• Must have attended an Assessment Centre.
• Must demonstrate evidence of a commitment to learning on the job.
• Able to manage people to ensure their knowledge and skills are adequate.

Responsibilities

• Contribute to prisoner reports.
• Supervise and manage prisoners safely and securely.
• Responsible for incident management documentation.

Skills

Commitment to learning

Team management

Supervision and control

Education

Qualified as a trained Prison Custody Officer

Job description

This is a role for someone who is looking to make a real difference and who understands that no two days are the same! As a designated COM you can be assigned to any role within the prison. The core of the role is commitment, enthusiasm and support of our prisoners through positivity and engagement. You will line manage your team with a collaborative approach and promote Serco and policy in all activities and behaviours by promoting diversity, decency, safety and reducing re‑offending agendas.

Responsibilities

• Contribute to prisoner reports including sentence planning and parole reports when required.
• Ensure that all staff supervise, manage and control prisoners decently, lawfully, safely and securely when carrying out activities.
• Be responsible for incident management documentation and logging onto the Incident Monitoring & Performance System (IPMS).
• Ensure actions arising from audits and inspections from Her Majesty Inspectorate of Prisons for Scotland (HMIPS) inspections, local self‑audits, etc. are delivered.
• Plan staff rotas/self‑rostering and work actively to plan and manage delivery of the regime.
• Ensure all SPS standards and Service Delivery Indicators (SDIs) are implemented and managed within the relevant work area.

Qualifications

• Qualified as a trained Prison Custody Officer and have attended an Assessment Centre.
• Demonstrate evidence of a commitment to learning, on the job (projects, secondments, volunteering to lead work outside your role) and/or formal learning.
• Line manage people to ensure they have the knowledge, skills and confidence to carry out their roles.
• Embodiment of the principles of dignity, decency and security, demonstrating these actively to colleagues, prisoners and stakeholders.

Benefits

• Deliver essential services that touch people’s lives.
• Unrivalled opportunities to learn and develop across a diverse UK‑wide operations.
• Supportive and safe culture with a motivated team encouraging success.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .