Cunard - Wine Waiter

TN United Kingdom; United Kingdom; On-site; GBP 20,000 - 30,000; Full time

Job description

As a market leader in the cruise industry, Cunard sails spectacular ships all over the world. Join us and you’ll discover that working at sea is more than just a job. It’s a way of life. During your Cunard career you could explore all four corners of the world, visiting destinations from Alaska to Japan, and more than 70 countries in between. Explore new cultures, meet incredible new friends, and gain experiences that will stay with you for a lifetime.

As a Wine Waiter, you will serve guests and/or crew members and provide a professional bar service at all times. You will enhance both the guest and crew experience while fully adhering to company service standards. Our onboard outlets are some of the most luxurious at sea, and you will be expected to keep the outlet neat and tidy at all times. You will be required to use and maintain all bar equipment correctly, reporting any repairs required promptly.

Responsibilities:

• Assist the Chief Sommelier with wine talks, tasting sessions, and presentations for guests.
• Prepare pre-orders of wine and ensure they are on the tables in preparation for the service period.
• Confidently and professionally engage with guests, providing information and answering wine questions.
• Serve wine and beverages to guests, officers, and crew, complying fully with the Responsible Service of Alcohol policies and procedures.
• Actively generate wine sales and cash profit by promoting set promotions and consulting on fine wine selection, including how to pair wine with food.
• Follow all working and cleaning routines and rotas, ensuring the appearance and condition of all items, including glasses, equipment, and bottles, meet the required standards.

Experience:

• WSET Level 2 in Wines and Spirits / recognised Wine qualification or equivalent preferred or relevant industry experience.
• Level 2 Award in Food Safety or equivalent.
• Previous sommelier experience within a 4/5* establishment.
• Passion and a desire to share your wine knowledge with others.
• Good command of written and spoken English.

Crew are recommended to be up-to-date with their COVID-19 vaccinations prior to joining a ship, if available.

With our fleet ever changing, we are planning for the future. This means that the role you are applying for is in our Talent Pool. During the recruitment and onboarding process, we may not be able to offer an exact start date, but as soon as we do, we will let you know and make sure you have plenty of notice and support to get ready for your adventure with us.

We are working hard to build a flexible and inclusive culture. As part of our culture, difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership, and pregnancy & maternity.

At Cunard, we collaborate with a variety of reputable agencies who will never ask you to pay a hiring fee or any other associated monies in order to submit an application to us. All applications are reviewed against the same criteria, and using an agency will not increase your chances of being successful.