Culture & Change Lead

London Borough of Tower Hamlets; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Generous annual leave

Flexible and agile working

Staff money-saving schemes

Learning and development pathways

Job summary

London Borough of Tower Hamlets is seeking a Culture & Change Lead to shape the future culture of the organisation. You will drive culture change programmes, lead employee engagement initiatives and develop organisational design capabilities at scale, partnering across Strategy, Transformation, Communications and HR & OD.

You will influence senior leaders and create an environment where staff thrive and services improve.

Qualifications

• Experience leading culture change in a large and complex organisation.
• Designing and delivering employee engagement and organisational effectiveness programmes.
• Organisational design and diagnostics experience.
• Experience supporting organisations through change and transformation.
• Ability to influence, coach and challenge senior leaders.
• Use data and evidence to diagnose issues and shape interventions.

Responsibilities

• Lead culture, engagement, OD and change portfolio for the Council.
• Develop and deliver culture change programmes to drive performance and leadership capability.
• Oversee employee listening, People Survey activities and culture diagnostics with practical interventions.
• Ensure change is designed, communicated and embedded across the organisation.

Skills

Culture change leadership

Employee engagement

Organisational design

Change management

Coaching senior leaders

Data-driven diagnosis

Job description

Tower Hamlets is one of the most ambitious local authorities in the country. Serving one of the UK's most diverse and dynamic communities, we are transforming the way we work, strengthening organisational effectiveness and building a culture that enables our people and services to thrive.

We're creating a newly designed HR & OD function that puts organisational effectiveness at the heart of everything we do. As part of this journey, we're looking for an outstanding Culture & Change Lead to help shape the future culture of the organisation.

This is a rare opportunity to influence organisational culture at scale, supporting leaders through change, strengthening employee engagement and ensuring our values and behaviours are fully embedded across the Council.

About the role

Reporting to the Head of Organisational Effectiveness, you will lead our culture, engagement, organisational development and change portfolio.

You will be responsible for developing and delivering culture change programmes that drive organisational performance, strengthen leadership capability and create a positive employee experience.

You will lead the Council's employee engagement approach, including directing the team in delivering the People Survey, employee listening activity and culture diagnostics, translating insight into practical interventions that deliver measurable impact.

Working closely with colleagues across Strategy, Transformation, Communications and HR & OD, you will ensure organisational change is effectively designed, communicated and embedded across the organisation.

You will also lead our organisational design capability, ensuring structures, operating models and ways of working support effective service delivery and workforce performance.

About you

We're looking for a confident and credible organisational development professional who combines strategic thinking with practical delivery.

You will bring significant experience of:

• Leading culture change and organisational development initiatives in a large and complex organisation.
• Designing and delivering employee engagement and organisational effectiveness programmes.
• Organisational design and organisational diagnostics.
• Supporting organisations through change and transformation.
• Influencing, coaching and challenging senior leaders.
• Using data, insight and evidence to diagnose issues and shape interventions.

Most importantly, you'll be passionate about helping organisations perform at their best and creating environments where people can thrive, develop and succeed.

This is an opportunity to work on some of the most important organisational challenges facing local government today.

You'll help shape the future of a large and diverse organisation, influence senior leaders, lead talented specialists and play a key role in delivering our organisational ambitions.

If you're excited by culture, change, organisational development and making a genuine impact at scale, we'd love to hear from you.

• Generous annual leave: 29 days, rising to 33 with 5+ years' service, plus bank holidays and 3 additional days at Christmas.
• Flexible and agile working to support work-life balance.
• Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).
• Learning and development opportunities with clear career development and leadership pathways.