CTRM Subject Matter Expert (SME)

Fendahl CTRM International; Greater London; On-site; AUD 180,000 - 230,000; Full time

Job summary

Fendahl Technology is seeking a senior CTRM Functional SME to lead the Perth-based CTRM program, shaping functional solutions and guiding configuration to meet trading and operations needs.

You will bridge business and delivery teams through workshops, design leadership, testing oversight, and go-live readiness, with 10+ years of CTRM experience and strong SDLC knowledge.

Qualifications

• 10+ years experience in CTRM functional delivery across multiple end-to-end implementations.
• Experience across at least two of: trade capture & lifecycle management; physical operations / logistics; risk; exposures; P&L; VaR.
• Bachelor’s degree; MBA preferred or equivalent experience.

Responsibilities

• Lead functional problem definition and requirements discovery; translate business requirements into functional designs and solution options for Fusion CTRM.
• Define and validate solution approaches, functional workflows, and feasibility with technical leads and client stakeholders.
• Facilitate workshops and client meetings to elicit requirements, validate process maps, and confirm end-to-end designs.
• Provide functional leadership during build/configuration and enhancements; ensure fit-for-purpose design and consistent solution patterns.
• Own functional test strategy and execution oversight (SIT/UAT); manage test scenarios, validation, defects, sign-offs.
• Define operational outputs (confirmations, invoices, settlement statements, risk/reporting outputs) and ensure they are met.
• Develop functional specifications, workflow diagrams, and supporting documentation; improve processes through design modifications.
• Guide data and reporting requirements from a functional perspective; collaborate with data teams for correct outcomes.
• Support training content and delivery; lead go-live readiness from a functional adoption perspective.
• Contribute to stakeholder relationship building and, where required, support proposals/business development.

Skills

CTRM functional delivery

Trade capture & lifecycle management

Physical operations / logistics

Risk (market/credit)

System integration (ERP/ETRM)

SQL / system interfaces

Documentation

Stakeholder management

Education

Bachelor’s degree

MBA preferred

Tools

Fusion CTRM

Openlink

Allegro

Aspect

Job description

Fendahl Technology is a specialist provider of CTRM (Commodity Trading & Risk Management) software solutions to commodity trading organizations. CTRM software encompasses a range of functions depending on the types of commodities being traded and the individual functional requirements of a particular trading business. Modern CTRM software typically includes the following standard functionality: trade capture and management, physical operations (logistics), financial settlement, risk management, decision support and reporting tools.

A rapidly growing global software company we have a dedicated team of 400+ staff with offices in the Americas, Asia and EMEA, serving an ever-growing global client base across multiple commodity segments. Fendahl offices are located in London, UK; Sterling, USA; Dubai, UAE; Pune and Nagpur, India.

Fendahl’s Fusion CTRM software is leading the next generation of CTRM solutions, setting new standards for ease of use, flexible functionality, end user performance, scalability, reliability, and provides the lowest cost of ownership in the industry. Our customers produce, refine, market, ship and trade globally. They rely on Fendahl’s expertise in these key physical and financial markets: Oil, Petrochemicals, Metals and Mining, Coal, Road Marine Fuels, Biofuels, and Agriculture/Softs.

Due to continuing growth following a number of new projects we are currently looking for several talented individuals to join our rapidly growing software business on full-time basis.

Role Summary

The CTRM Functional SME is the lead functional authority for the Perth-based CTRM program, responsible for shaping and validating the functional solution, guiding configuration and process design, and ensuring the delivered Fusion CTRM solution aligns to trading and operational needs. This role bridges business and delivery teams through workshops, design leadership, testing oversight, and go-live readiness.

Responsibilities

• Lead functional problem definition and requirements discovery; translate business requirements into functional designs and solution options for Fusion CTRM.
• Define and validate solution approaches, functional workflows, and feasibility in partnership with technical leads and client stakeholders.
• Facilitate workshops and client meetings to elicit requirements, validate process maps, and confirm end-to-end designs.
• Provide functional leadership during build/configuration and enhancements/customizations; ensure fit-for-purpose design and consistent solution patterns.
• Own functional test strategy and execution oversight (SIT/UAT): test scenarios, business validation, defect triage, and sign-offs.
• Define operational objectives and output requirements (confirmations, invoices, settlement statements, risk/reporting outputs) and ensure they are met.
• Develop functional specifications, workflow diagrams, and supporting documentation; improve processes by assessing current practices and designing modifications.
• Guide data and reporting requirements from a functional perspective; partner with integration/data teams to ensure correct business outcomes.
• Support training content and delivery for business users; lead go-live readiness from a functional adoption perspective.
• Contribute to stakeholder relationship building and, where required, support proposals/business development.

Essential skills and expertise

• 10+ years relevant experience in CTRM functional delivery (commodities trading operations, risk, settlements, logistics), including multiple end-to-end CTRM implementations.
• Deep functional expertise across at least two of the following:
• Trade capture & lifecycle management
• Physical operations / logistics / inventory
• Risk (market/credit), exposures, P&L, VaR (where applicable)
• Prior CTRM implementation experience (Fusion CTRM preferred; or Enuit, EKA, Openlink, Allegro, Aspect, etc.).
• Experience integrating CTRM with upstream/downstream systems (e.g., ERP, ETRM/market data, scheduling, treasury) across multiple commodities.
• Strong SDLC understanding and ability to collaborate with technical teams; working knowledge of concepts such as SQL and system interfaces.
• Excellent ability to communicate complex business concepts into clear functional/technical documentation.
• Proven stakeholder management in multi-geography, cross-functional teams.
• Bachelor’s degree (MBA preferred) or equivalent experience.

In return you will work to develop the capabilities of trading and risk platforms, working closely with high performance business teams and industry leading technologists, supported by a well-known technology organisation, which are fast developing a strong reputation in deploying innovative, cloud-based SaaS trading solutions.