CS/3756 - Quality Lead (Connect to Work)

Plymouth City Council; Plymouth; On-site; GBP 28,000 - 38,000; Full time

Job summary

Plymouth City Council seeks a detail-oriented Quality Lead to enhance employment services. You’ll implement quality frameworks, ensuring high-level support for residents and driving impactful outcomes. Join a supportive team committed to making a difference in the local community.

Qualifications

• Experience in quality assurance and improvement.
• Understanding of Individual Placement Support and quality frameworks is advantageous.
• Passionate about supported employment services.

Responsibilities

• Drive service excellence by embedding quality frameworks.
• Conduct hands-on quality assurance and data analysis.
• Lead a person-centered support model.

Skills

Leadership

Analytical skills

Attention to detail

Job description

CS/3756 - Quality Lead (Connect to Work)

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CS/3756 - Quality Lead (Connect to Work)

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Plymouth City Council provided pay range

This range is provided by Plymouth City Council. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

N1782 - Quality Lead (Connect to Work) - Role Profile

Plymouth City Council is seeking a passionate and detail-focused Quality Lead to champion best practice in supported employment services.

In this key role, you’ll drive service excellence by embedding both the Individual Placement Support (IPS) model and the Supported Employment Quality Framework (SEQF) across our new Connect to Work programme. Your leadership will ensure high-quality, person-centred support that delivers real outcomes for our residents. You will take part in hands-on quality assurance including dip-sampling and analysis of data as well as conducting interviews and analysing outcomes.

This role is base in the vibrant, coastal city of Plymouth where you will work as part of an ambitious and supportive team making a real difference to local people. Help shape the future of employment support in a city that truly cares.

We are a flexible employer and provide a variety of working arrangements tailored to the needs of each role.

The Disclosure & Barring Service Check requirement for this post is: Basic,

For more information regarding this role, please contact Tina Brinkworth via e-mail, [e-mail].

Closing date:- Wednesday 25 June 2026

Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation.

As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Government Administration

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