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Cruise Staff

TN United Kingdom

United Kingdom

On-site

GBP 20,000 - 30,000

Full time

14 days ago

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Job summary

An established industry player is seeking enthusiastic Cruise Staff to bring the magic of Disney to life onboard their vessels. This role involves engaging with guests through various activities, ensuring their safety, and creating unforgettable experiences. Ideal candidates will have a passion for entertainment and guest services, with strong communication skills and the ability to perform in dynamic environments. Join a diverse and inclusive community where you can grow both personally and professionally while delivering unparalleled service and magical moments to families from around the world.

Qualifications

  • Minimum one year experience in public relations, entertainment, or guest services.
  • Exceptional communication and organizational skills required.
  • Strong microphone and public speaking skills are essential.

Responsibilities

  • Execute selling of Bingo cards and Port Adventures to Guests.
  • Assist in recreational activities and maintain Guest flow onboard.
  • Perform meet and greet functions and facilitate children's activities.

Skills

Public Relations
Entertainment Skills
Guest Services
Communication Skills
Organizational Skills
Public Speaking
Team Skills
Dance Skills
Microphone Skills
Flexibility

Education

Experience in Public Relations or Related Field

Tools

Sound/DJ Equipment

Job description

We are currently recruiting for the position of Cruise Staff for Disney Cruise Line.

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

Responsibilities:
  1. Execute selling of Bingo cards, using up-selling techniques
  2. Perform meet and greet functions in the lobby/atrium during Guest embarkation and disembarkation
  3. Perform meet and greet functions in front of Walt Disney Theatre at the start and conclusion of events within the theatre; provide help to Guests needing special assistance, as needed
  4. Assist during ‘show stops' in the Walt Disney Theatre, as directed
  5. Assist in recreational activities on Disney Castaway Cay/ Disney Lookout Cay as scheduled; activities may include, but are not limited to: acting as the host at island game pavilion, assisting with boat, snorkel, bicycle, float or tube rentals, snorkel instruction, and beach clean-up
  6. Assist in maintaining appropriate Guest flow in all areas onboard, informing Guests of other onboard activities to ensure adequate Guest participation
  7. Assist in facilitation of dance parties; teach Guests various line dances
  8. Execute selling of Port Adventures to Guests – meet Guests at assigned debark venue, spiel important excursion information, collect tickets and waivers and escort Guests to meet appropriate vendor
  9. Escort Guest on Port Adventures as the Disney quality representative, as scheduled
  10. Maintain stock and assist in distribution of departmental supplies
  11. Assist in the facilitation children's activities or Crew events, as needed
  12. Follow scripts, but also ad lib, as necessary
  13. Perform abbreviated shows as necessary based on weather conditions, safety issues, and/or Entertainment Management decisions
  14. Report costume, technical, and maintenance needs
Basic Qualifications:
  1. Participation in the Audition/Interview process required
  2. Minimum one year experience in a public relations, entertainment, guest services, resort/recreational, or related field
  3. Minimum one year experience working within a position that demonstrates hosting experience, stage experience and public speaking skills
  4. Exceptional presentation, communication and organizational skills
  5. Relates well to audiences of all ages and demographics while offering a passion for engaging an audience in entertaining program and event
  6. Strong microphone skills, team skills, detailed, flexible, and committed to Guest Satisfaction
  7. Strong aptitude to learn dance routines and to dance in a ‘club' style setting
  8. Ability to lift and move heavy boxes (i.e. recreational equipment)
  9. Experience with sound/DJ equipment a plus
  10. Maintain Disney Character Integrity
  11. Maintain performance quality and the ability to perform rehearsed roles
  12. Ability to perform in environments that have pyrotechnics, chemical smoke, haze, fog, dry ice, and other special effects
Additional Information:

This is a shipboard role. You must:

  • Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
  • Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
  • Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
  • If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations

Your Responsibilities:

  • Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
  • Complete a pre-employment medical
  • Obtain a criminal background check
  • Bring approved work shoes

Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

About Disney Cruise Line:

A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard the fleet of six ships – the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, Disney Wish and Disney Treasure – and Disney's private paradises in the Bahamas - Castaway Cay and Lookout Cay, crew members provide guests with unparalleled service, enchanting storytelling and immersive family entertainment that only Disney can deliver.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

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