Cruise Specialist Travel Apprentice

Getting In Limited; Greater Manchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits you in the cruise travel industry as a Cruise Specialist Travel Apprentice. This role offers a guided learning experience that equips you with the skills necessary to excel in customer service and sales within the travel sector. You'll learn to respond to customer inquiries, manage bookings, and understand a wide range of travel products. This apprenticeship is perfect for those new to the travel industry, providing a solid foundation for a rewarding career. Join a leading independent cruise specialist and embark on a journey of professional growth and customer engagement.

Qualifications

• Strong communication and customer care skills are essential.
• Attention to detail and teamwork are crucial for success.

Responsibilities

• Respond to customer inquiries and understand product offerings.
• Optimize sales opportunities and assist with post-booking tasks.

Skills

Communication skills

Attention to detail

Customer care skills

Team working

Geography

Education

Level 3 Travel Consultant qualification

Job description

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Cruise Specialist Travel Apprentice

Apply From: 27/01/2025

Learning Provider

Delivered by A S TRAINING (INTERNATIONAL) LIMITED

Employer

LOVEITBOOKIT.COM LTD

Vacancy Description

The Apprenticeship will offer you a full guided learning experience in order to qualify within the Cruise Travel Industry. The scheme will provide the Apprentice with the ability to match customers requests to our extensive range of packages as well as understanding the additional add-ons that we then upsell to the client. What is most important is that we offer a high level of customer service which in turn allows you to conduct and perform your role in a professional manner. We are open to offering this role to someone new to Travel or someone just starting on their career path.

Key Responsibilities:

1. Learn to respond to customer enquiries specifically.
2. Gain an understanding of the extensive range of products that we offer to our clients.
3. Once the knowledge has been gained ensure all sales opportunities are optimised.
4. Learning to use the on-line booking systems.
5. Gain experience in post-booking administration tasks, including invoicing and balance payment collections.
6. Work both independently and as part of a team to deliver outstanding service to our clients.
7. Support additional tasks as requested by management to enhance the customer experience.
8. Gain experience in Customer Service and Sales within the travel industry and cruise line industry. Be willing to attend Brand events and Ship Visits.

Key Details

Vacancy Title

Cruise Specialist Travel Apprentice

Employer Description

Welcome to LoveitBookit! We're proud to be one of the UK’s Top Independent Cruise Specialists, based in Greater Manchester. Since our founding in 2013, we’ve been dedicated to crafting bespoke cruise holiday packages that tick all your boxes, while delivering top-notch customer service every step of the way. In our very first year, our Company Director, Daniel Radnor, was honoured with the ‘Travel Agent of the Year’ award by the Cruise Line International Association (CLIA). This incredible recognition set the tone for our journey forward. Since then, we’ve built our success on three core principles: offering great value, delivering exceptional customer service, and providing immersive cruise experiences.

In 2017, we launched our own television programme, Cruise TV by LoveitBookit. The show brings our exciting cruise offers right to your living room, showcasing cruise lines, ships, and the amazing destinations you can explore. We love to inspire our viewers with in-depth looks at the amenities onboard, insider tips from cruise experts, Dan & Sam, and captivating stories from fellow travellers. Each episode is designed to ignite your wanderlust and provide a taste of the incredible adventures that await you at sea. Whether you’re a seasoned cruiser or planning your first voyage, Cruise TV is your gateway to the world of unforgettable travel experiences. For five consecutive years from 2020 to 2024, Loveitbookit has consistently achieved the Feefo Platinum Trusted Service Award and has been rated 'Excellent' on customer-review platforms. This accolade is only awarded to companies whose customers highly rate their experience.

Vacancy Location

179 MOSS LANE HALE WA15 8FH

Wage Frequency

Custom

Number of Vacancies

2

Vacancy Reference Number

1000298488

Key Dates

Apply From

27/01/2025

Closing Date For Applications

2025-02-15 23:59:59

Interview Begin From

Possible Start Date

2025-02-20 00:00:00

Training

Training to be Provided

• This apprenticeship forms part of a formal qualification, on successful completion you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record.
• Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey.
• Training will be carried out online or face-to-face, both individually and as part of a classroom, to ensure you have an enhanced experience.
• You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor.
• Learning first-hand from training specialists and peers you can become a fully-fledged Travel Consultant in little over a 12-month period.

Learning Provider

A S TRAINING (INTERNATIONAL) LIMITED

Skills Required

Communication skills, Attention to detail, Customer care skills, Team working, Geography

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