Cruise Sales & Operations Manager

ZipRecruiter; Peterborough; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading Tour Operator is seeking an experienced Cruise Sales & Operations Manager to oversee the launch of their cruise website and manage commercial relationships. This role offers a competitive salary and excellent benefits, with opportunities for impactful contributions.

Benefits

Travel industry incentives

Excellent benefits

Responsibilities

• Oversee the launch of a bookable website.
• Manage commercial relationships with cruise lines and agents.
• Monitor and manage sales targets.

Skills

Customer Focus

Leadership

Crisis Management

Organisational Skills

Job description

Job Description

We have a fabulous opportunity for an experienced Cruise Sales & Operations Manager to join a leading Tour Operator, as they further develop their cruise offering and launch their Cruise website.

The successful candidate will oversee all aspects of cruise within the business, from commercial to some operational focus, with a key responsibility being the launch of our client's cruise website.

Our client’s ideal candidate will bring operational, commercial, and managerial experience from the cruise sector and will be eager to take on a newly created role, where they can truly make an impact.

In return, they offer a competitive salary up to £45k, travel industry incentives, and excellent benefits. If this role interests you, please press the apply online button now.

Note: This role can be based in Birmingham, Peterborough, or be hybrid.

Role of Cruise Sales & Operations Manager:

1. Oversee the upcoming launch of a bookable website.
2. Manage commercial relationships with top cruise lines and agents.
3. Foster positive relationships between our client and cruise lines.
4. Monitor and manage sales targets and margin improvements.
5. Build products relevant to promotion and target markets; recommend pricing strategies for different channels.
6. Collaborate with Cruise Product Executives to support marketing plans and trade offers.

Skills required for the role:

• Customer Focus: Demonstrate a strong focus on customer service and exceeding expectations.
• Leadership: Ability to lead and motivate a diverse team.
• Crisis Management: Stay calm under pressure and handle unexpected situations effectively.
• Organisational Skills: Exceptional time management, scheduling, and multi-tasking abilities.

If you're interested in this Cruise Sales & Operations Manager role, please press the apply online button now. Not for you? Visit our website to view other exciting roles available.

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