Cruise Sales & Operations Manager

JR United Kingdom; Nechells; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading Tour Operator is seeking an experienced Cruise Sales & Operations Manager to oversee the development of their cruise offering and launch a new cruise website. This exciting role includes managing commercial relationships, driving sales, and enhancing customer experiences within the cruise sector.

Benefits

Travel industry incentives

Excellent benefits

Responsibilities

• Oversee the upcoming launch of a bookable website.
• Manage commercial relationships with top performing cruise lines and agents.
• Monitor and manage sales targets and margin improvement.

Skills

Customer Focus

Leadership

Crisis Management

Organisational Skills

Job description

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Cruise Sales & Operations Manager, birmingham (aston)

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Client:

Succeed Recruitment Solutions

Location:

birmingham (aston), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

We have a fabulous opportunity for an experienced Cruise Sales & Operations Manager to join a leading Tour Operator, as they further develop their cruise offering and launch their Cruise website.

The successful candidate will oversee all aspects of cruise within the business, from commercial to some operational focus and a key aspect will be launching our client's cruise website.

Our client’s ideal candidate will bring operational / commercial / managerial experience from the cruise sector and will be keen to take on a newly created role, in which they'll really be able to add their own stamp!

In return, they can offer a competitive salary up to £45k, travel industry incentives and excellent benefits, so if this role is of interest to you, please press the apply online button now.

Please note - this role can be Birmingham / Peterborough / London based.

Role of Cruise Sales & Operations Manager:

• Oversee the upcoming launch of a bookable website.
• Manage commercial relationships with our client's top performing cruise lines and agents.
• Foster a positive and thriving environment between our client and cruise lines.
• Monitor and manage sales targets and margin improvement
• Build product relevant to promotion and target market and recommend pricing relevant to channel
• Work with the Cruise Product Executives, supporting the business with future marketing plans and offers for the trade.

Skills required for the role:

• Customer Focus – Demonstrate a strong focus on customer service and exceeding expectations
• Leadership – Ability to lead and motivate a large, diverse team
• Crisis Management – Calm under pressure with the ability to handle unexpected situations
• Organisational Skills – Exceptional time management, scheduling, and multi-tasking abilities

If you’re interested in learning more about this Cruise Sales & Operations Manager role, please press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.

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