CRU Support Officer

Durham Constabulary; Newton Aycliffe; In loco; GBP 27.000 - 31.000; Tempo pieno

Descrizione del lavoro

Durham City Safety Group is seeking MASH Support Officers to join the Multi-Agency Safeguarding Hub and MARAC. You will provide confidential support to CRU, MASH, MARAC and Strategy Teams, coordinating information sharing with police and partner agencies.

The role involves safeguarding children and vulnerable adults, preparing reports, and building strong inter-agency relationships. Some heavy administrative duties and vetting checks apply.

Competenze

• 4 GCSEs (A-C) including English Language or Literature and Maths or an approved equivalent.
• At least 1 year administration experience e.g. composing original letters and documents, maintaining accurate records.
• Higher qualification or minimum 5 years relevant experience will be evidenced on application and reviewed by recruitment.

Mansioni

• Provide a comprehensive, confidential and professional support service to the CRU, MASH, MARAC and Strategy Teams.
• Act as a key point of contact for police colleagues, partner agencies and external police forces, helping to facilitate safe information sharing.
• Conduct detailed research and intelligence checks across police systems and databases to identify safeguarding information.
• Prepare high-quality reports and documentation for multi-agency meetings and child protection conferences.
• Build and maintain strong working relationships with internal departments and partner organisations.

Conoscenze

Administration

Documentation

Formazione

GCSEs English & Maths (A-C)

NVQ equivalent evidence of Maths & English

Descrizione del lavoro

Location: Parsons Court, Newton Aycliffe

Hours/Contract: Permanent, 37 hours per week, Monday - Friday

Closing Date: 5pm, Tuesday 17th November 2026

The Role

We are looking for MASH Support officers to join our dedicated team within the Multi-Agency Risk Assessment Conference (MARAC) and Multi-Agency Safeguarding Hub (MASH). This is a unique opportunity to support vital safeguarding work across County Durham and Darlington, helping to protect children, adults and families at risk of harm.

Working alongside police officers and partner agencies, you will play a key role in supporting responses to domestic abuse, child abuse and adult safeguarding concerns, as well as assisting the Central Referral Unit (CRU) and Child Protection Strategy Teams.

What You’ll Do

• Provide a comprehensive, confidential and professional support service to the CRU, MASH, MARAC and Strategy Teams.
• Act as a key point of contact for police colleagues, partner agencies and external police forces, helping to facilitate the safe and effective sharing of information.
• Conduct detailed research and intelligence checks across police systems and databases to identify information relevant to safeguarding children and vulnerable adults.
• Prepare high-quality reports and documentation for multi-agency meetings, child protection conferences and other sensitive safeguarding forums.
• Build and maintain strong working relationships with internal departments and partner organisations to support effective safeguarding outcomes.

This role involves handling information of a sensitive nature and may include exposure to distressing material.

What You’ll Bring

• 4 G.C.S.E. levels (Grade A to C) including English Language or Literature and Math’s or an approved equivalent. An individual who possess an equivalent e.g. NVQ must provide evidence of Math’s and English
• At least 1 years administration experience e.g. composing original letters and documents, maintaining accurate records

If you hold a higher qualification than those required above or minimum 5 years relevant experience, please evidence this on your application and it will be reviewedby our recruitment team.

For further information, please view the Job Description and Person Specification attached.

Further information

Any offer of employment will be subject to appropriate vetting checks which will be maintained/updated throughout the period of service.

Applicants must have been a UK resident for at least three years prior to the date of application.

If applicants have not been a resident in the UK for at least three years and can provide a VERIFIABLE certificate from the police of any country where they have taken temporary residence. The certificate must indicate that they have not been convicted of any offence whilst in that country or involved in any investigation by a Law Enforcement Agency.

Any tattoos deemed to be obscene, or advocates sexual, racial, ethnic, or religious discrimination, by written word or design is prohibited and the presence of such a tattoo would preclude an applicant from passing the recruitment process for employment with the Constabulary.

Candidates must have indefinite leave to work and live in the UK and be free from any restriction. Any successful candidate will be asked to provide evidence of this.

Candidates will be contacted via email in relation to the recruitment process and are advised to also check junk and spam folders for email updates.

Please note: some documents may not currently be suited for use with assistive technology. If you require information in an alternative format, please contact us.