Cross Systems Manager

Allscreens Nationwide Ltd; Swansea; On-site; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Employer pension contribution 28.97%

25 days annual leave (+1 per year)

Flexible working options

Job summary

Government Recruitment Service in Swansea is seeking a Cross Systems Manager to lead the DVSA DTCS and CPC Systems team and coordinate multiple major business systems through a transition to the Driver Services Platform (DSP). The role involves line management, stakeholder liaison, and ensuring system performance and governance are compliant with the GDS service manual.

The post offers extensive benefits, flexible working options, and the opportunity to shape critical public services during DSP

Responsibilities

• Alongside the Business Systems Managers, manage the business systems to ensure that they provide our stakeholders and customers with the required services.
• Monitor system performance and use to identify any issues and define and implement solutions, attend the SRM.
• Ensure performance data/information is updated internally and at Gov.UK.
• Act as the system owner within formal project governance for a level of major and minor developments to these systems.
• Work with Digital and Data, Policy, Operations and Service and other Product Managers within an Agile framework to deliver changes where frontend systems meet user needs and support the GDS service manual.
• Responsible for test strategy for business systems. Ensure different types of testing are employed as appropriate (from external users out to performance and/or pen tests).
• Act as the team’s point of contact, when the Head of Business Systems is not available, to provide and ensure that contributions (directly provided or gained from other team members) to briefings, comms, FoIs etc. are provided to time.
• Support the management, develop of staff to ensure they are trained with the skills required.

Job description

The role holder is responsible for effective performance and continuous development of a number of DVSA’s major business systems, including the Driving Test Control System, Driver CPC Recording and Evidencing Systems and core areas of the Testing and Registration System.

The role holder manages, develops and leads the DTCS and CPC Systems team in conjunction with the Business Systems manager, matrix manages the associate the DTCS and CPC systems manager and across the Business Systems team to ensure all individuals develop the skills required to support all operational systems. They will also support services delivered via our online practical test booking portals.

The systems supported by the Business Systems team are being replaced by our Driver Services Platform (DSP) project and so roles within the team will be impacted as DSP starts to deliver those replacement systems.

Does this sounds like you? If so, we’d love to hear from you!

Please note ** The systems supported by the Business Systems team are being replaced by our Driver Services Platform (DSP) project and so roles within the team will be impacted as DSP starts to deliver those replacement systems **

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday.
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Your responsibilities will include, but aren’t limited to:

• Alongside the Business Systems Managers, manage the business systems to ensure that they provide our stakeholders and customers with the required services. Ensure they perform to the best possible level in liaison with ICT and external IT suppliers.
• Monitor system performance and use to identify any issues and define and implement solutions, attend the SRM.
• Ensure performance data/information is updated internally and at Gov.UK.
• Act as the system owner within formal project governance for a level of major and minor developments to these systems.
• Work with Digital and Data, Policy, Operations and Service and other Product Managers within an Agile framework to deliver changes where frontend systems meet user needs and support the GDS service manual.
• Responsible for test strategy for business systems. Ensure different types of testing are employed as appropriate (from external users out to performance and/or pen tests).
• Act as the team’s point of contact, when the Head of Business Systems is not available, to provide and ensure that contributions (directly provided or gained from other team members) to briefings, comms, FoIs etc. are provided to time.
• Support the management, develop of staff to ensure they are trained with the skills required.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

Cross Systems Manager

Company: Government Recruitment Service Salary: £44,241 to £44,241 a year Hours: Full-time Location: Swansea Job type: Temporary Posting date: 27 Aug 2026 Closing date: 20 Sept 2026

Summary

The role holder is responsible for effective performance and continuous development of a number of DVSA’s major business systems, including the Driving Test Control System, Driver CPC Recording and Evidencing Systems and core areas of the Testing and Registration System.

The role holder manages, develops and leads the DTCS and CPC Systems team in conjunction with the Business Systems manager, matrix manages the associate the DTCS and CPC systems manager and across the Business Systems team to ensure all individuals develop the skills required to support all operational systems. They will also support services delivered via our online practical test booking portals.

The systems supported by the Business Systems team are being replaced by our Driver Services Platform (DSP) project and so roles within the team will be impacted as DSP starts to deliver those replacement systems.

Does this sounds like you? If so, we’d love to hear from you!

Please note ** The systems supported by the Business Systems team are being replaced by our Driver Services Platform (DSP) project and so roles within the team will be impacted as DSP starts to deliver those replacement systems **

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday.
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Your responsibilities will include, but aren’t limited to:

• Alongside the Business Systems Managers, manage the business systems to ensure that they provide our stakeholders and customers with the required services. Ensure they perform to the best possible level in liaison with ICT and external IT suppliers.
• Monitor system performance and use to identify any issues and define and implement solutions, attend the SRM.
• Ensure performance data/information is updated internally and at Gov.UK.
• Act as the system owner within formal project governance for a level of major and minor developments to these systems.Work with Digital and Data, Policy, Operations and Service and other Product Managers within an Agile framework to deliver changes where frontend systems meet user needs and support the GDS service manual.
• Responsible for test strategy for business systems. Ensure different types of testing are employed as appropriate (from external users out to performance and/or pen tests).
• Act as the team’s point of contact, when the Head of Business Systems is not available, to provide and ensure that contributions (directly provided or gained from other team members) to briefings, comms, FoIs etc. are provided to time.
• Support the management, develop of staff to ensure they are trained with the skills required.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.