Cross-disciplinary Controls - COO Vice President

Citi; Belfast City District; Hybrid; GBP 85,000 - 120,000; Full time

Benefits offered by this job

Paid Parental Leave

Generous holiday allowance

Discretional annual performance bonus

Private medical insurance

Pension Plan

Learning and development resources

Job summary

Citi Belfast is seeking a senior Cross-disciplinary Controls professional to drive day-to-day MCA deliverables and risk assessments within the COO GAU. You will coordinate control inventories, map regulatory obligations, and maintain audit-ready documentation across the end-to-end risk lifecycle.

The role requires experience in operational risk, control design, and governance, with a focus on leading senior-management engagements and ensuring timely BRCC reporting.

Qualifications

• Experience in operational risk management, compliance, audit, or control-related functions in financial services.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in development and execution for controls.
• Experience mapping regulatory obligations and control design requirements.
• Proficiency with Microsoft Office; Excel, PowerPoint, Word.

Responsibilities

• Drive MCA lifecycle activities including scoping, risk evaluation, and BRCC reporting.
• Maintain control inventories and coordinate design and testing artifacts.
• Monitor CRM triggers and coordinate regulatory obligations mapping.
• Prepare data packs for Quarterly Risk Review and Annual Risk Assessment.
• Coordinate meeting logistics and GAU Owner sign-offs within timelines.

Skills

Analytical thinking

Stakeholder management

Process design

Risk management lifecycle

Governance

Issue management

Data analysis

Education

Bachelor's/University degree

Master's degree preferred

Job description

• Paid Parental Leave

The Wealth COO GAU is responsible for several areas including Wealth Controls, Supervision and Data Analytics activities. The Cross-disciplinary Controls role (C13) serves as a core execution partner within the COO Global Assessment Unit (GAU). In this role, the individual drives day-to-day Manager's Control Assessment (MCA) deliverables, prepares analytical assessments, coordinates governance artifacts, and maintains the operational integrity of the COO GAU risk and control profile in Citi Risk & Controls (CRC). The candidate will execute critical operational workflows across the end-to-end MCA lifecycle—including scoping, inherent risk evaluation, control inventory coordination, Continuous Risk Management (CRM) triggers, issue/loss event mapping, Annual Risk Assessment (ARA) packs, and Business Risk and Control Committee (BRCC) reporting. The candidate will also be involved in a variety of operational risk activities across the COO GAU.

Key Responsibilities & Deliverables

• GAU Scoping & Profile Maintenance Support
• Execute and maintain the COO GAU scope of operations, Assessment Unit descriptions, organizational mapping (DSMT Managed Segments), products, jurisdictions, and legal entity dependencies.
• Facilitate the adoption and alignment of Global Process MCA Profiles (GPMPs) into the GAU, identifying applicable Level 3 Enterprise Business Process Taxonomy (CEAM) processes.
• Coordinate with stakeholders to ensure cascaded PRCM (Process, Risk, Control, Monitoring) content is reviewed within mandated SLAs.
• Inherent Risk Evaluation & Rationale Formulation
• Conduct granular analyses of operational and compliance risks across COO front-to-back processes.
• Draft structured, fact-based Inherent Risk Rationales evaluating likelihood (frequency of occurrence) and significance of impact (financial loss potential and non-financial drivers: Regulatory, Reputation, Conduct, Business Disruption).
• Ensure all Tier 1–3 significant inherent risks, SOX-aligned risks, and Tier 1–2 regulatory obligations are accurately mapped and maintained.
• Key Control Inventory Coordination & Design Support
• Partner with Control Owners and Process Owners to ensure all Key Controls mitigating Tier 1–3 risks are recorded in the central Control Inventory and meet Minimum Control Design Requirements (MCDRs).
• Track the completion of Control Design Assessments (CDA), Monitoring & Testing Design Assessments (MDA/TDA), and Operating Effectiveness Monitoring/Testing (OEM/OET) execution.
• Review control attributes ("5 Ws": Who, What, When, Where, Why) to verify clarity, completeness, and audit-readiness.
• Continuous Risk Management (CRM) & Event Trigger Execution
• Monitor and track automated and manual CRM triggers in CRC (e.g., organizational changes, regulatory updates, process modifications, new product rollouts).
• Coordinate the review and disposition of CRM assessments within 45 calendar days of trigger confirmation, preparing impact analysis for the GAU Lead.
• Regulatory Obligation, Loss Event (ORE) & Issue Mapping
• Review incoming Operational Risk Events (OREs) from the Loss Capture System (LCS) and Level 1–3 open issues in iCAPS impacting the COO GAU.
• Execute the mapping of OREs and issues to impacted PRCMs within the 30-day window to prevent backstop breaches.
• Coordinate with ICRM to agree and map relevant regulatory obligations and publications timely
• QRR, ARA Execution & Meeting Management
• Drive the operational preparation for the Quarterly Risk Review, Annual Risk Assessment (ARA), assembling holistic data packs covering PRCM completeness, thematic review outputs, and CRM history.
• Coordinate reporting logistics, compile presentation decks, track attendee participation, document meeting minutes, and log GAU Owner sign-offs in CRC within required timelines.

Recommended Qualifications

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi’s Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
• Experience with AI tools and generative AI workflows.
• Proficiency in designing and building robust Management Information (MI) reporting to drive data-informed decision-making.
• Bachelor's/University degree, Master's degree preferred

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Job Family Group

Controls Governance & Oversight

Job Family

Cross-disciplinary Controls

Time Type

Full time

Most Relevant Skills

• Analytical Thinking
• Assessment
• Business Acumen
• Constructive Debate
• Controls Lifecycle
• Governance
• Issue Management
• Process Design
• Risk Management Lifecycle
• Stakeholder Management

Other Relevant Skills

• Credible Challenge
• Data Analysis
• Laws and Regulations
• Management Reporting
• Policy and Procedure
• Referral and Escalation
• Risk Controls and Monitors
• Risk Identification and Assessment
• Risk Remediation

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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