CRO Analyst

Sphere Digital Recruitment; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A dynamic digital business is seeking a Conversion Rate Optimisation (CRO) Analyst to enhance digital experiences across various brands. This hybrid role involves designing CRO strategies, conducting user testing, and collaborating with cross-functional teams. Ideal candidates will have a strong track record in CRO, excellent technical skills in HTML and CSS, and the ability to communicate insights clearly.

Benefits

Unlimited Holiday

Training Budget

Bonus

Qualifications

• Proven track record in designing and running CRO programmes across platforms.
• Excellent understanding of conversion theory and user-centred design.
• Hands-on skills with HTML, CSS, JavaScript.

Responsibilities

• Lead CRO strategy across websites and products.
• Design and implement testing programs.
• Conduct in-depth behavioral analysis.
• Present insights and CRO roadmaps to stakeholders.

Skills

CRO programmes

User behaviour understanding

Communication skills

Technical implementation skills

Data analysis

Tools

GA4

Hotjar

VWO

Figma

Adobe XD

Job description

CRO Analyst - Digital Experience & Optimisation

Brighton or London (hybrid flexibility)
£35,000 - £45,000 + Bonus + Unlimited Holiday + Training Budget

The Opportunity

A fast-growing, entrepreneurial digital business is looking for a Conversion Rate Optimisation (CRO) Analyst to join its high-performing team. Working across a broad portfolio of ambitious brands, you'll take ownership of developing and executing impactful CRO strategies that drive measurable business outcomes.

This is a fantastic opportunity to combine data-driven insight with user psychology and experience design. You'll be part of a dynamic, collaborative environment that values bold ideas, clear thinking, and real results.

The Role

This is a hands-on, strategic CRO role focused on delivering tangible performance improvements across digital experiences. You'll work closely with data, performance, UX, creative, and tech stakeholders to identify opportunities, build test hypotheses, and implement changes that improve conversion rates, engagement, and ROI.

What You'll Be Doing

• Lead CRO strategy and delivery across multiple websites and digital products.
• Design and implement testing programmes using platforms like VWO, A/B Tasty, or Mida.
• Conduct in-depth behavioural analysis using GA4, Hotjar, Clarity, SessionCam, or similar.
• Plan and run quantitative and qualitative research including journey audits, surveys, and user testing.
• Identify user experience friction points and recommend data-backed improvements.
• Translate research findings into wireframes, user flows, and annotated mockups using tools like Figma, InVision, or Adobe XD.
• Present insights and CRO roadmaps to internal stakeholders and senior leadership.
• Maintain performance dashboards and clearly communicate testing results, impact, and confidence intervals.
• Stay up to date with CRO trends, UX psychology, and testing technologies.
• Use front-end development skills (HTML, CSS, JavaScript) to implement or support test deployments.

What You'll Bring

• Proven track record in designing and running CRO programmes across multiple platforms.
• Strong understanding of user behaviour, conversion theory, and user-centred design.
• Excellent working knowledge of tools such as GA4, Hotjar, Looker Studio, VWO, Clarity, and Tag Manager.
• Skilled in using prioritisation frameworks like ICE and PXL to structure test plans.
• Confident communicator with the ability to present technical insights in a simple, business-friendly way.
• Collaborative mindset, comfortable working across disciplines and challenging assumptions.
• Hands-on technical capabilities with HTML, CSS, and JavaScript.
• Experience using version control tools such as Git.
• Familiarity with agile workflows and sprint-based delivery.

Desirable Extras

• Experience with customer journey mapping and service design.
• Exposure to front-end frameworks (e.g. React, Vue.js, Angular).
• Understanding of technical SEO and performance optimisation (page speed, lazy loading, etc.).
• Involvement in new business pitches or presenting CRO insights in commercial settings.

Apply Now

If you're a data-driven CRO specialist who thrives in fast-moving environments and wants to drive real impact across digital experiences, we'd love to hear from you.

Sphere Digital Recruitment is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants, regardless of race, religion, gender identity, sexual orientation, disability, or age

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.