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CRM Technical Project Manager - D365

JR United Kingdom

Greater London

Hybrid

GBP 50,000 - 75,000

Full time

Yesterday
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Job summary

An innovative firm is seeking a dynamic Technical Project Manager specializing in Microsoft D365 to oversee CRM implementations. In this hybrid role, you will lead technical workstreams, collaborate with cross-functional teams, and ensure timely delivery of projects. Your expertise in managing end-to-end CRM programmes will be crucial as you navigate challenges and drive solutions that align with business objectives. This role offers the opportunity to work in a supportive environment where your proactive attitude and problem-solving skills will be valued. Join a forward-thinking organization and make a significant impact on their technical projects.

Qualifications

  • Experience managing end-to-end CRM programmes, especially with Microsoft D365.
  • Proven experience as a Technical Project Manager with strong analytical skills.

Responsibilities

  • Lead and manage multiple technical workstreams, ensuring alignment with programme goals.
  • Communicate project status and updates effectively to stakeholders.

Skills

Technical Project Management
Microsoft D365
CRM Program Management
Risk Management
Communication Skills
Analytical Skills
Problem-Solving Skills

Job description

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CRM Technical Project Manager - D365, Buckinghamshire

Client: JSS Transform

Location: Buckinghamshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Technical Project Manager - D365

Hybrid role (3 days a week in the Office)

6 months +

Our global technical client is seeking a Technical Project Manager to oversee and manage the technical workstream of the CRM implementation from inception to completion, ensuring delivery on time, within scope, and within budget. The manager will collaborate with stakeholders including development teams, clients, and senior management to deliver solutions meeting business objectives.

Responsibilities
  1. Lead and manage multiple technical workstreams/developments simultaneously, ensuring alignment with overall programme strategy, plans, and company goals.
  2. Lead the technical team including Technical Architect, Technical Product Specialist, and Technical Product Owner.
  3. Develop detailed project plans covering scope, timelines, resources, and risk management, aligned with the overall programme.
  4. Coordinate with cross-functional teams to meet project milestones and deliverables.
  5. Serve as the key technical expert and decision-maker, aligning technical goals with team leads.
  6. Communicate project status, updates, and risks effectively to stakeholders, maintaining transparency.
  7. Identify, track, and mitigate project risks and issues to minimize impact on timelines and quality.
  8. Requirements
  9. Experience with best practices in development programmes, especially related to Microsoft D365, including pitfalls, risks, and mitigations.
  10. Experience managing end-to-end CRM programmes.
  11. Proven experience as a Technical Project Manager.
  12. Knowledge of customer management processes.
  13. Experience working with third-party partners.
  14. Excellent communication and interpersonal skills.
  15. A proactive, can-do attitude and willingness to share and learn best practices.
  16. Strong analytical and problem-solving skills.
  17. Experience with data migration and integration in CRM projects.
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