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CRM Technical Coordinator

TN United Kingdom

London

On-site

GBP 35,000 - 55,000

Full time

2 days ago
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Job summary

An innovative company is seeking a CRM Technical Coordinator to enhance their CRM programmes. This role involves supporting teams with automation, maintaining a scalable frontend codebase, and educating teams on CRM tools. Ideal candidates will have strong HTML and CSS skills, experience with digital marketing platforms, and a keen eye for detail. Join a forward-thinking organization that values data-driven decision-making and offers a collaborative environment to make a significant impact on CRM strategies.

Qualifications

  • Excellent knowledge of HTML and CSS for email templates.
  • Experience with digital marketing platforms like Blueshift or Braze.

Responsibilities

  • Support local teams in automation and personalization programmes.
  • Act as primary contact for email deliverability queries.

Skills

HTML
CSS
Email Campaign Execution
A/B Testing
Data Management

Tools

Blueshift
Braze
Iterable

Job description

ClearScore is searching for a CRM Technical Coordinator to support our CRM teams across all technical aspects of our CRM programmes - including development, design & design systems, templating, campaign architecture, segmentation, data attributes and events.

What will you do:

  • Support local teams to implement their automation and personalisation programmes. Work with marketing analytics and data science to identify and implement automation opportunities.
  • Consolidate and standardise where possible to enable the sharing of assets and utilisation of current and new platform capabilities across ClearScore Group.
  • Maintain a scalable and accessible frontend codebase that can be used across all markets.
  • Work with the Design function to define and enforce email design system guidelines
  • Act as the primary point of contact for email deliverability-related queries from global teams. Providing guidance, best practices, and support to ensure consistent and effective email delivery.
  • Educate local teams on the technical intricacies of CRM; improving understanding of the tools they use to better self-serve where possible. Be the first responder to any CRM queries or support requests including QA

You're a fit for the role if you present most of the following:

  • Excellent knowledge of HTML and CSS. Able to produce email templates from scratch and troubleshoot existing code base
  • Previous experience utilising a modern digital marketing platform such as Blueshift, Braze, Iterable etc
  • Understanding of managing and utilising data within a data management platform with conceptual understanding of event-based architecture
  • Experience executing email campaigns in a B2C environment
  • High level of attention to detail and able to understand data and analysis to guide planning
  • Expertise in A/B testing methodologies and data-driven decision making.

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Created on 26/04/2025 by TN United Kingdom

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