CRM System Manager

Compact and Bale; Tonbridge and Malling; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking leader in sustainable waste management as a CRM Manager. This permanent role offers the chance to transform the CRM strategy, ensuring the sales team has the necessary tools and insights. You'll oversee the CRM system, enhance data integrity, and provide critical business intelligence to leadership. With a focus on innovation and continuous improvement, you'll collaborate with a supportive team and make a significant impact in a growing company. If you're passionate about leveraging CRM technology to drive success, this opportunity is for you!

Benefits

Professional development opportunities

Collaborative work environment

Competitive salary

Qualifications

• Proven experience managing and developing CRM systems, preferably in a B2B environment.
• Strong technical aptitude with the ability to customize CRM platforms to business requirements.

Responsibilities

• Oversee all aspects of CRM functionality and development.
• Generate comprehensive performance reports and analytics for leadership.
• Enhance and customize the CRM to align with evolving business needs.

Skills

CRM Management

Data Analysis

Communication Skills

Problem-Solving

Project Management

Job description

5 days ago Be among the first 25 applicants

HIRING NOW: Transform Our CRM Strategy | Competitive Salary | Hadlow, Kent

Permanent Role Office-Based in Hadlow Competitive Salary Career Advancement

CRM Manager

About Compact and Bale

Compact and Bale is a leading provider of sustainable total waste management and waste equipment solutions based in Hadlow, UK. We're transforming how businesses approach waste management through innovation, sustainability, and cutting-edge technology.

The Opportunity

We are seeking a dynamic, detail-oriented CRM Manager to join our team on a permanent basis. This is a pivotal role where you'll drive our customer relationship management strategy, ensuring our sales team has the tools and insights they need to excel whilst providing critical business intelligence to our leadership team.

Key Responsibilities

- Serve as the primary owner and administrator of our CRM system, overseeing all aspects of its functionality and development

- Ensure the sales team consistently and accurately updates the CRM with quality data

- Generate comprehensive performance reports and analytics for the Managing Director and Board

- Continuously enhance and customise the CRM to align with evolving business needs

- Act as the accountable person for all data integrity, quality, and compliance

- Collaborate with our consultant partners to identify and implement industry best practices

- Keep the company at the forefront of technological advancements in CRM applications

- Develop training materials and conduct sessions for staff on CRM utilisation

- Create and maintain documentation for system processes and procedures

Required Skills & Experience

- Proven experience managing and developing CRM systems, preferably in a B2B environment

- Strong technical aptitude with the ability to customise CRM platforms to business requirements

- Advanced data analysis and reporting capabilities

- Excellent communication skills to effectively train staff and present insights to leadership

- Problem-solving mindset with attention to detail and commitment to data accuracy

- Project management experience in implementing system improvements

- Understanding of sales processes and how CRM supports business development

- Experience in data migration, integration, and maintaining data integrity

Personal Attributes

- High energy professional with exceptional organisational skills

- Self-motivated with the ability to work both independently and as part of a team

- Results-driven approach with a focus on continuous improvement

- Adaptable to changing business needs and emerging technologies

- Strong ethical standards regarding data management

What We Offer

- Competitive salary commensurate with experience

- Opportunity to make a significant impact in a growing company

- Professional development and training opportunities

- Collaborative work environment with a supportive team

Location

This is an office-based role at our headquarters in Hadlow, Kent. UK.

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If you're passionate about leveraging CRM technology to drive business success and ready to join a forward-thinking leader in the sustainable waste management sector, we want to hear from you!

Compact and Bale is an equal opportunity employer committed to creating an inclusive workplace environment.

Ready to Make Your Mark?

Apply today and show us what smart, actionable data leadership looks like.

Send your CV and a brief intro to [e-mail]

For an informal chat, contact the team on 01732 85 22 44

No agencies at this time, thank you.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

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