CRM Marketing Intern

Boehringer Ingelheim; Winnersh; On-site; GBP 18,000 - 24,000; Full time

Job summary

Boehringer Ingelheim UK is offering a CRM Marketing Intern placement within the Cardiovascular, Renal and Metabolic diseases marketing footprint. You will gain hands-on experience supporting campaign execution, customer engagement activities, analytics and content development across the UK and Ireland.

You will work with colleagues across commercial, medical and market access teams, developing skills in pharmaceutical marketing, project management and AI-enabled ways of working while

Qualifications

• Currently studying for a Marketing, Business Management, Biomedical Science or related subject.
• Completing a placement year as part of the course.
• Minimum of three A levels at ABB or equivalent.
• Right to work in the UK for the full duration of internship.

Responsibilities

• Support delivery of CRM marketing and customer engagement initiatives.
• Assist with creating marketing materials, presentations and digital content.
• Analyse campaign and market data to generate insights and opportunities.
• Support omnichannel engagement across email, digital and field channels.
• Collaborate with Marketing, Medical, Market Access and External Affairs teams.
• Track timelines, actions and performance metrics to support delivery.

Skills

Strong written and verbal comms

Analytical skills

Organisational skills

Teamwork and collaboration

Interest in healthcare and pharma

Willingness to learn AI tools

Education

Marketing/Business/ Biomedical Science degree or related subject

Placement year as part of degree

Three A levels ABB

Tools

Microsoft Office (PowerPoint, Excel)

Job description

The CRM Marketing team plays a key role in helping Boehringer Ingelheim improve outcomes for patients living with cardiovascular, renal and metabolic diseases. Working across marketing, customer engagement, market development and digital channels, the team develops innovative programmes that support healthcare professionals and health systems across the UK and Ireland. As a CRM Marketing Intern, you will gain hands-on experience working on real marketing projects, supporting campaign execution, customer engagement activities, analytics and content development. You will work with colleagues across commercial, medical and market access teams whilst developing valuable skills in pharmaceutical marketing, project management and AI-enabled ways of working.

WHAT YOU WILL DO

• Support the delivery of CRM marketing and customer engagement initiatives.
• Assist with the development of marketing materials, presentations and digital content in line with company processes.
• Analyse campaign, customer and market data to generate insights and identify opportunities for optimisation.
• Support omnichannel engagement projects across email, digital and field-based channels.
• Collaborate with Marketing, Medical, Market Access and External Affairs colleagues on cross-functional projects.
• Track project timelines, actions and performance metrics to support successful delivery of key business priorities.
• Contribute ideas and recommendations that help improve customer experience and engagement., Meaningful work and real responsibilities from the start, with opportunities to contribute to projects that matter.
• Joining with a large cohort of exceptional students, you will receive a clear placement plan setting out key projects, milestones and your learning goals for the year.
• Support from your manager, your team and HR, with regular feedback and development conversations.
• Learning opportunities beyond the role, including workshops, networking, career insights and exposure to different parts of the business.
• Access to coaching, mentoring and online learning resources, including Boehringer's virtual University.
• The opportunity to build professional confidence, workplace skills and a network across the organisation.
  Practical experience of pharmaceutical marketing within a global healthcare company.
• Exposure to omnichannel customer engagement, market development and digital marketing.
• Experience using business intelligence, analytics and AI tools to support decision making.
• Opportunities to work with senior stakeholders across multiple functions.
• Development of project management, communication and presentation skills that are highly transferable across commercial careers., Currently studying for a Marketing, Business Management, Biomedical Science or a related subject and completing a placement year as part of the course.
• A minimum of three A levels at grades ABB, or equivalent.
• The right to work in the UK for the full duration of the internship.
• The ability to travel independently to the usual place of work and, where required, to other sites.
• Strong written and verbal communication skills.
• Strong organisational and analytical skills.
• Confident using Microsoft Office applications, particularly PowerPoint and Excel.
• Interest in healthcare, pharmaceuticals, marketing, digital engagement

DESIRABLE REQUIREMENTS

• Experience using AI tools to support productivity or content creation.
• Experience analysing data or creating reports and dashboards.
• Previous involvement in university societies, projects or marketing activities.
• Familiarity with digital marketing platforms or social media analytics.

SKILLS AND BEHAVIOURS

• Communicates clearly and professionally in writing and conversation.
• Works collaboratively, builds positive relationships and contributes own ideas proactively.
• Organises tasks, manages time and meets agreed deadlines.
• Takes ownership of learning, asks questions and responds positively to feedback.
• Adapts to changing priorities and approaches work with curiosity and initiative.
• Uses AI appropriately to deliver work. Confident with Microsoft Office and is willing to learn new systems and technology.
• Acts professionally and follows relevant policies, procedures, legal obligations and health, safety and environmental requirements.
  Boehringer Ingelheim has been recognised as a Top Employer in the UK. Being certified as a Top Employer confirms our dedication to a better world of work, delivered through excellent HR policies and people practices. To learn more visit