CRM Manager (Communities Cloud)

Third Republic; London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A fast-growing events and media company in London is seeking a Salesforce Administrator to manage CRM systems and address user tickets. The role includes organizing appointment systems and developing immersive experiences for clients, aligning with the company's vision. A relevant Salesforce certification is required, and the position offers a hybrid work model with competitive salary between £25,000 - £30,000.

Qualifications

• Proven ability to maintain data hygiene effectively.
• Requires relevant Salesforce administrator certification.
• Ability to collaborate with technical support teams for issue resolution.

Responsibilities

• Address ad-hoc tickets raised by users.
• Organize appointment systems and manage forms.
• Manage the CRM calendar of phases and content.
• Develop immersive experiences reflecting the company's vision.

Skills

Salesforce skills

Data hygiene maintenance

Technical issue resolution

Education

Relevant Salesforce administrator certificate

Job description

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Work a 4-day week but get paid for 5 at this fast-growing events and media company.

The business excels at developing immersive experiences for its customers through imagination and inspired thinking.

By bringing your Salesforce skills to the table, you will support the company's ambitious growth plans.

As part of your role, you will manage ad hoc tickets, forms, phases, and content of appointment systems. You will also oversee the CRM calendar and address technical issues within the system.

What You’ll be Doing
• Address tickets raised on an ad-hoc basis
• Organize and manage forms, phases, and content for appointment systems
• Manage the CRM calendar and content delivery phases
• Develop immersive experiences aligned with the company's vision

What You’ll Bring to This Role
• Relevant Salesforce administrator certification
• Ability to maintain data hygiene
• Competence in resolving system technical issues with support from the tech team

Salary between £25,000 - £30,000
Hybrid working: 3 days in the office, 1 day from home