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CRM Manager

Talent Hub Resourcing Solutions Ltd

Brighton

Hybrid

GBP 34,000 - 40,000

Full time

24 days ago

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Job summary

A career-focused company in Brighton is looking for a CRM Manager to lead their email and customer lifecycle marketing efforts. You'll drive CRM strategy, collaborate with sales teams, and optimize customer engagement through data-led campaigns, all within a supportive team environment.

Benefits

Your birthday off
Health Cash Plan and wellbeing perks
Discounts and benefits through our platform
Supportive, forward-thinking team

Qualifications

  • 2+ years in CRM/email marketing management role.
  • Focus on customer engagement and optimisation.
  • Coding experience beneficial although not essential.

Responsibilities

  • Running and optimising email campaigns and automated workflows.
  • Owning the CRM platform and driving segmentation and personalisation.
  • Using data to test, learn and improve performance.

Skills

Data-led mindset
Collaboration skills
Customer engagement

Education

Experience with platforms like HubSpot, Salesforce or ActiveCampaign

Job description

CRM Manager – Customer Lifecycle Marketing
Brighton and Hove – Hybrid, 4 days a week in the office, 1 day from home
Salary up to £40,000

Our Team at Talent Hub are working with a career-focused company based in the Brighton area — and we’re looking for a CRM superstar to join their growing marketing team!

As their CRM Manager, you’ll take the lead on all things email, customer lifecycle, and CRM strategy — helping them connect with their audience in smarter, more meaningful ways.

You’ll work closely with Sales teams in the UK, and across the globe to make sure their comms help convert leads, engage customers, and support their journey every step of the way.

For this CRM Manager job you be responsible for:

  • Running and optimising email campaigns and automated workflows

  • Owning their CRM platform and driving smart segmentation and personalisation

  • Working with Sales to align campaigns with lead generation goals

  • Using data to test, learn and improve performance

  • Helping shape the full customer journey with behaviour-driven marketing

What you will need for this CRM Manager job:

  • 2+ years in CRM/email marketing management role, with a focus on customer engagement

  • Experience with platforms like HubSpot, Salesforce or ActiveCampaign

  • A data-led mindset and strong collaboration skills, experience of coding would be beneficial although not essential

  • A passion for creating brilliant customer experiences through email marketing

Perks of the job:

A supportive, forward-thinking team

Your birthday off, plus great holiday entitlement

Health Cash Plan and wellbeing perks (including in-office massages!)

Discounts, student card and more through our benefits platform

The chance to make a real difference though CRM engagement

Ready to take your CRM skills to the next level and make an impact? We’d love to hear from you!

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