CRM & Loyalty Campaigns Specialist | Hybrid London

Levi Strauss; Greater London; Hybrid; GBP 31,000 - 43,000; Full time

Job summary

A leading fashion retailer in London is seeking a CRM Manager to develop and execute compelling CRM campaigns that drive customer retention. The ideal candidate will have at least 3 years of experience in email marketing and CRM, excellent analytical skills, and a strong understanding of eCommerce. This hybrid position requires in-office work three days a week. The expected salary range is £31,700-£42,200 per year, commensurate with experience and qualifications.

Benefits

Paid leave

Product discounts

Health benefits

Qualifications

• Minimum 3 years' experience in CRM, customer retention & email marketing in eCommerce or Retail.
• Hands-on email build/production experience required.
• Strong Excel skills and an understanding of audience building.

Responsibilities

• Develop and execute CRM campaigns aligned to marketing plan.
• Work closely with creative & marketing teams to drive retention.
• Generate analysis of channel & content performance for optimisation.

Skills

CRM experience

Email marketing

Analytical skills

Attention to detail

Team player

Fluent in English

Tools

Email marketing platform

Job description

A leading fashion retailer in London is seeking a CRM Manager to develop and execute compelling CRM campaigns that drive customer retention. The ideal candidate will have at least 3 years of experience in email marketing and CRM, excellent analytical skills, and a strong understanding of eCommerce. This hybrid position requires in-office work three days a week. The expected salary range is £31,700-£42,200 per year, commensurate with experience and qualifications.