CRM Executive – InterAction

Blue Legal; London; On-site; GBP 28,000 - 40,000; Full time

Job summary

A prestigious law firm is seeking a CRM Executive to enhance their data management and digital marketing efforts in London. This role includes maintaining data integrity in the CRM system, managing webinars, and supporting marketing activities. Candidates with prior law or consultancy experience are preferred.

Qualifications

• Experience in data management and CRM systems is required.
• Proficiency in Excel for data manipulation and reporting.
• Familiarity with GDPR regulations and management.

Responsibilities

• Ensuring accuracy of client data in the CRM system.
• Managing data rules for quality and compliance.
• Supporting marketing and business development activities.

Skills

Data Management

Digital Marketing Platforms

Excel Proficiency

GDPR Compliance

Tools

InterAction

Concep

ON24

Job description

Location: London
Salary: Market Rate
Salary band: Market Rate
Contract type: Permanent
Date posted: 28/02/2024

A renowned law firm known for providing IP services is seeking a CRM Executive to join their London team. This role will support the day-to-day administration of data within the firm’s CRM system (InterAction) and associated digital marketing platforms, including their patent management platform, to streamline processes and enhance efficiency.

The Responsibilities:

• Ensuring accuracy of client and contact data in InterAction and compliance with GDPR.
• Managing data rules to maintain data quality, including contact management, identifying duplicate information, searches, folder management, and data conflict resolution.
• Actively contributing innovative ideas to streamline CRM practices and data quality efforts.
• Maintaining and updating data in Excel spreadsheets.
• Capturing and managing webinar and event attendance on client records.
• Handling webinar setup, production, and reporting via ON24.
• Managing email campaign setup, distribution, and reporting through Concep.
• Supporting various marketing and business development activities as needed.
• Monitoring the CRM inbox for the firm.

The Candidate:

• Experience/knowledge in data management, including experience with CRM systems and digital marketing platforms.
• Proficiency in Excel, including the ability to manipulate data, create pivot tables, and manage spreadsheets.
• Familiar with GDPR and ensuring data is compliant with data protection laws.
• Experience with digital marketing platforms, including InterAction, Concep, and webinars (ON24).

Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a high-profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.

Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work.

The Recruitment Process – How to get it right!

The cost and time spent recruiting can vary dramatically depending on the recruitment process you adopt. It’s important to know how to get the most out of your recruitment specialists […]

Providing executive recruitment, search, and career coaching for legal professionals as well as business development, marketing, events, PR, and communications professionals.

London

0207 118 3003

New York