CRM Executive - Entertainment Industry - £30K - London

Lorien; London; Hybrid; GBP 30,000; Full time

Job summary

A leading international live entertainment company is seeking a CRM Executive based in London to enhance customer loyalty and engagement through innovative CRM strategies. This permanent, full-time role involves managing marketing campaigns and CRM systems to drive audience retention. Applicants should have over a year of experience with CRM systems, a detail-oriented approach, and a strong data-driven mindset.

Benefits

25 days annual leave

Opportunity to work hybrid

Qualifications

• 12+ months experience with a CRM system.
• Knowledge of customer personalisation and dynamic content.

Responsibilities

• Support CRM strategy and drive audience development.
• Manage and deliver marketing campaigns.
• Analyse marketing campaigns and provide reports.

Skills

Data-driven mindset

Customer personalisation

Attention to detail

Adaptability

Collaboration

Job description

CRM Executive - Entertainment Industry - £30K - London

CRM Executive - Entertainment Industry - £30K - London

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This range is provided by Lorien. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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CRM Executive - Entertainment Industry - £30K - London

Location: London (Hybrid: 2 days office-based, 3 days WFH)

Salary: £30,000 per annum

Contract: Permanent, Full-time (40 hours per week)

Annual Leave: 25 days per annum

About the Company:

Our client is a leading international live entertainment business, backed by a major investment firm. They focus on new productions, live-streaming content, and providing amazing spaces for live entertainment.

The Role:

Seeking a dynamic CRM Executive to support CRM strategy, drive retention, and audience development across ticketing assets.

Key Responsibilities:

• Support CRM strategy for venues and ticket agent brands.
• Drive customer loyalty through data-driven marketing.
• Manage and deliver marketing campaigns.
• Coordinate digital campaigns and oversee marketing content.
• Analyse marketing campaigns and provide reports.
• Develop marketing revenue through selling services.
• Manage CRM systems and support membership schemes.

About You:

• 12+ months experience with a CRM system.
• Knowledge of customer personalisation and dynamic content.
• Detail-oriented with a data-driven mindset.
• Adaptable, organised, and collaborative.

Ready to take the next step in your career? If interested, please reach out to Gary Wale at [e-mail]. Apply now and join our client in delivering world-class live entertainment experiences!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Advertising, Marketing, and Strategy/Planning

• Industries

  Entertainment Providers, Broadcast Media Production and Distribution, and Technology, Information and Media

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