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CRM Executive - Entertainment Industry - £30K - London

Lorien

Greater London

Hybrid

GBP 30,000

Full time

3 days ago

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Job summary

An established industry player in live entertainment is seeking a dynamic CRM Executive to enhance customer retention and audience development. This role involves supporting CRM strategies, managing marketing campaigns, and leveraging data to drive customer loyalty across ticketing assets. Join a forward-thinking company that focuses on delivering world-class live entertainment experiences. If you're detail-oriented and passionate about marketing, this is the perfect opportunity to take your career to the next level!

Benefits

25 days annual leave

Hybrid working model

Professional development opportunities

Qualifications

12+ months experience with CRM systems and customer personalisation.
Detail-oriented with a strong data-driven mindset.

Responsibilities

Support CRM strategy for venues and ticket agent brands.
Drive customer loyalty through data-driven marketing campaigns.
Manage and deliver marketing campaigns and analyze their performance.

Skills

CRM System Experience

Data-Driven Marketing

Customer Personalisation

Campaign Management

Analytical Skills

Education

Bachelor's Degree in Marketing or related field

CRM Executive - Entertainment Industry - £30K - London

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This range is provided by Lorien. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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CRM Executive - Entertainment Industry - £30K - London

Location: London (Hybrid: 2 days office-based, 3 days WFH)

Salary: £30,000 per annum

Contract: Permanent, Full-time (40 hours per week)

Annual Leave: 25 days per annum

About the Company:

Our client is a leading international live entertainment business, backed by a major investment firm. They focus on new productions, live-streaming content, and providing amazing spaces for live entertainment.

The Role:

Seeking a dynamic CRM Executive to support CRM strategy, drive retention, and audience development across ticketing assets.

Key Responsibilities:

Support CRM strategy for venues and ticket agent brands.
Drive customer loyalty through data-driven marketing.
Manage and deliver marketing campaigns.
Coordinate digital campaigns and oversee marketing content.
Analyse marketing campaigns and provide reports.
Develop marketing revenue through selling services.
Manage CRM systems and support membership schemes.

About You:

12+ months experience with a CRM system.
Knowledge of customer personalisation and dynamic content.
Detail-oriented with a data-driven mindset.
Adaptable, organised, and collaborative.

Ready to take the next step in your career? If interested, please reach out to Gary Wale at gary.wale@lorienglobal.com. Apply now and join our client in delivering world-class live entertainment experiences!

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Advertising, Marketing, and Strategy/Planning
Industries
Entertainment Providers, Broadcast Media Production and Distribution, and Technology, Information and Media

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