CRM Executive

dSb Recruitment Consultancy Ltd; Chester; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading marketing consultancy in Cheshire is looking for a CRM Executive to enhance their CRM strategy. You will manage CRM campaigns, oversee content creation, and analyze performance metrics to drive customer engagement. This role requires around 2 years' CRM experience and proficiency in marketing cloud platforms. A competitive salary of up to £35,000 plus benefits is offered, with the position being fully office-based.

Benefits

Strong benefits package

Qualifications

• Around 2 years' experience in CRM communications.
• Experience with marketing cloud platforms (ideally Salesforce Marketing Cloud).
• Strong knowledge of CRM best practice and campaign implementation.

Responsibilities

• Manage the day-to-day delivery of CRM campaigns.
• Build, test, schedule, and monitor campaigns.
• Analyze and report on campaign performance.

Skills

CRM communications

Email marketing

A/B testing

Stakeholder management

Tools

Salesforce Marketing Cloud

Job description

Overview

Our client is seeking a talented CRM Executive to join a growing marketing team within a well-established Cheshire-based business. This is a fantastic opportunity for someone with CRM and email marketing experience who is eager to develop their career in a fast-paced, customer-focused environment.

As CRM Executive, you'll play a key role in supporting the company's CRM strategy, continually optimising and evolving customer communications to drive engagement, loyalty, and transactions across multiple channels.

Responsibilities

• Managing the day-to-day delivery of CRM campaigns (email, SMS, push notifications).
• Building, testing, scheduling, deploying, and monitoring campaigns.
• Coordinating with internal teams to develop creative, engaging content.
• Applying best practice in A/B testing, personalisation, and dynamic campaign design.
• Analysing and reporting on campaign performance to deliver insight and improvement.

Qualifications

• Around 2 years' experience in CRM communications.
• Hands-on experience with marketing cloud platforms (ideally Salesforce Marketing Cloud).
• Strong knowledge of CRM best practice, campaign implementation, and A/B testing.
• Excellent attention to detail, commercial awareness, and the ability to thrive in a fast-paced, reactive environment.
• Strong communication skills and the ability to manage stakeholders effectively.

About the Company

This is an exciting chance to join a supportive team where you'll have the opportunity to make a real impact, working across multiple areas of marketing and customer engagement. You'll be joining a business that values initiative, creativity, and results.

Please note - this role is fully office-based, so you must live within a commutable distance to be considered.

Salary

Up to £35,000 depending on experience + strong benefits package